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- Tasks: Serve delicious food and drinks while ensuring a welcoming atmosphere for guests.
- Company: Join The Arts Club, a historic Mayfair venue celebrating arts, culture, and fine dining.
- Benefits: Enjoy private medical benefits, discounts, enhanced pay, and exciting learning opportunities.
- Why this job: Be part of a vibrant team in a prestigious club that values creativity and excellence.
- Qualifications: Looking for friendly, motivated individuals with a keen eye for detail and a proactive attitude.
- Other info: Opportunities for promotion and personal growth in a dynamic environment.
Located in the heart of Mayfair, The Arts Club is one of London's oldest private members clubs and home to a community of members with a passion for the creative arts, literature, and business. From distinguished art exhibitions to fine dining, live music, and an exceptional programme of events for members, the club remains at the heart of contemporary cultural life in London.
About the role:
- The role of the Waiter/ess will be to provide exceptional knowledge of food and beverage menu items in our Kyubi, Japanese Restaurant.
- Run a station during the lunch and dinner operation of the restaurant.
- Ensure that the restaurant is clean and presentable throughout the opening times of the Club.
- Provide support and assistance to all new commis waiter/ess following the department SOPs.
- Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.
- Properly and accurately close guest checks; process cash and credit card payments.
About you:
- Attentive, friendly and professional.
- Engages with guests and team members in a warm and friendly manner.
- Highly motivated and motivational to those around them.
- A hands-on approach with a can-do spirit.
- Proactive with a meticulous eye for detail.
- Personal integrity, with the ability to work in an environment that demands excellence, time and energy.
- Ability to find creative solutions while taking ownership for all duties and tasks assigned.
In return we offer fantastic rewards and benefits (T&Cs apply):
- Private medical benefits.
- Discount in over 800 retail outlets.
- Discounts on food & beverage in our restaurants and sister businesses.
- Enhanced sickness pay.
- Life assurance.
- Pension scheme.
- Cycle to work scheme.
- Season ticket loan.
- An exciting range of learning and development programmes.
- Enhanced maternity pay.
- Uniform laundry service.
- Opportunities for promotion and continual progression.
- Complimentary meals while on shift.
- Employee assistance programme.
- Occupational health nurse.
Eligibility: In line with the requirements of the Asylum and Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
We are an Equal Opportunity Employer. We value diversity and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. However, applicants must have the Right to Work in the UK.
Note: Recruitment agencies, we love what you do, but this time we've got it covered so no need to call us. Thanks for understanding!
Waiter/ess employer: The Arts Club Ltd
Contact Detail:
The Arts Club Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/ess
✨Tip Number 1
Familiarise yourself with Japanese cuisine and dining etiquette. Understanding the menu items and being able to discuss them confidently will impress your potential employers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills, especially in a busy environment. Being able to engage warmly with guests while managing multiple tasks is crucial for a waiter/ess, so consider role-playing scenarios with friends or family.
✨Tip Number 3
Demonstrate your proactive nature by thinking of ways to enhance guest experiences. Prepare some ideas on how you could anticipate guest needs or improve service efficiency, as this will showcase your initiative during any discussions.
✨Tip Number 4
Network within the hospitality industry, especially in London. Attend events or join online forums where you can connect with current employees or other professionals who can provide insights about working at The Arts Club.
We think you need these skills to ace Waiter/ess
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Waiter/ess at The Arts Club. Familiarise yourself with their food and beverage offerings, as well as the expectations for guest interaction and service.
Tailor Your CV: Highlight relevant experience in your CV that showcases your skills in customer service, teamwork, and attention to detail. Mention any previous roles in hospitality, especially in fine dining or similar environments.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the role and the arts. Use specific examples from your past experiences to demonstrate how you embody the qualities they are looking for, such as being attentive, friendly, and proactive.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows professionalism and attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at The Arts Club Ltd
✨Know the Menu Inside Out
Familiarise yourself with the food and beverage menu of Kyubi, the Japanese restaurant. Be prepared to discuss specific dishes, ingredients, and pairings, as this will demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
During the interview, highlight your previous experience in customer service. Share examples of how you've anticipated guest needs and handled concerns, as this aligns with the club's emphasis on exceptional service.
✨Emphasise Teamwork and Leadership
Discuss your ability to work well within a team and how you can motivate others. Mention any experience you have in training or supporting new staff, as this is an important aspect of the role.
✨Demonstrate Attention to Detail
Provide examples of how you've maintained high standards in previous roles. Whether it's keeping a workspace clean or ensuring orders are accurate, showing that you have a meticulous eye for detail will resonate well with the interviewers.
