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- Tasks: Deliver top-notch customer service and manage bookings at a prestigious private members' club.
- Company: Exclusive private members' club located in the vibrant Mayfair area.
- Benefits: Private medical care, career progression opportunities, and a dynamic work environment.
- Why this job: Join a prestigious club and enhance your skills in a high-energy setting.
- Qualifications: Experience in high-volume hospitality and strong communication skills required.
- Other info: Perfect for those looking to grow their career in a luxury environment.
The predicted salary is between 30000 - 42000 £ per year.
A prestigious private members' club in London seeks a Receptionist to provide excellent customer service while managing bookings and inquiries.
The ideal candidate has experience in high-volume restaurants or clubs, strong communication skills, and knowledge of reservation systems like SevenRooms and Salesforce.
Located in the heart of Mayfair, this role offers various benefits, including private medical care and opportunities for career progression.
Front Desk Concierge — Private Members Club (Mayfair) in City of Westminster employer: The Arts Club Ltd
Contact Detail:
The Arts Club Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk Concierge — Private Members Club (Mayfair) in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at the private members' club. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for customer service shine through. Remember, they’re looking for someone who fits into their exclusive vibe, so be yourself and engage with enthusiasm.
✨Tip Number 3
Brush up on your reservation systems knowledge! Familiarise yourself with SevenRooms and Salesforce if you haven’t already. Being able to talk confidently about these tools will show you’re ready to hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you prepare for interviews and ace that job. Plus, it’s a great way to stay updated on new opportunities in the hospitality sector.
We think you need these skills to ace Front Desk Concierge — Private Members Club (Mayfair) in City of Westminster
Some tips for your application 🫡
Show Off Your Customer Service Skills: When writing your application, make sure to highlight your experience in providing top-notch customer service. We want to see how you've gone above and beyond for customers in previous roles, especially in high-volume settings like restaurants or clubs.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Mention your familiarity with reservation systems like SevenRooms and Salesforce, as this will show us you’re ready to hit the ground running.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary to make your skills and experiences stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at The Arts Club Ltd
✨Know Your Venue
Before the interview, do some research on the private members' club. Familiarise yourself with its history, values, and the type of clientele it attracts. This will not only show your genuine interest but also help you tailor your answers to align with their culture.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience in high-volume restaurants or clubs where you provided exceptional customer service. Be ready to discuss how you handled difficult situations and ensured guest satisfaction, as this is crucial for a Front Desk Concierge role.
✨Familiarity with Reservation Systems
Brush up on your knowledge of reservation systems like SevenRooms and Salesforce. If you have experience with these platforms, be prepared to discuss how you've used them effectively in past roles. If not, consider doing a quick tutorial to understand their basic functionalities.
✨Dress to Impress
Given the prestigious nature of the club, make sure to dress smartly for your interview. A polished appearance reflects your understanding of the environment you'll be working in and demonstrates professionalism, which is key for a role that involves interacting with members.
