At a Glance
- Tasks: Create memorable experiences for members in a vibrant lounge setting.
- Company: Join a prestigious Private Members Club known for its hospitality and arts.
- Benefits: Enjoy 28 holidays, discounts, meals on duty, and career development opportunities.
- Other info: Great chance to grow your career in a dynamic and upscale environment.
- Why this job: Be part of an exciting team that values creativity and exceptional service.
- Qualifications: Outgoing personality with experience in hospitality and strong leadership skills.
The predicted salary is between 36000 - 60000 £ per year.
Founded for its history within the Arts and reputation for delivering exquisite hospitality, this exclusive Private Members Club is now seeking an exceptional Members Lounge Assistant Manager to work within our Food and Beverage Service Team. The Members Lounge is set across one floor within the Club and provides outstanding service to our members in a slightly more relaxed and casual setting. The team is encouraged to build relationships with members and we are very proud that many consider the Members Lounge a home away from home.
Our new Assistant Manager must have a positive and engaging personality and be as adaptable as our floor is diverse! The Members’ Lounge is not only a restaurant, but also an events venue, private dining rooms, meeting space, relaxing lounge, and late-night cocktail bar. It also exhibits permanent and temporary art collections alongside showcasing the most current musicians and DJs, enabling their sound to create the best London social setting around Mayfair. This is an exciting career opportunity for candidates with a few years experience in a similar role, looking for a new challenge which will allow them to broaden their knowledge and develop their managerial skills.
Assistant Manager responsibilities:- Provide a personable and memorable experience for our Members on arrival and throughout their stay within this exclusive setting.
- Plan and maintain high levels of food and beverage standards, assist servers and hosts on the floor during peak periods and supervise the Lounge and Events Dining Space.
- Complete opening and closing duties to ensure compliance and quality assurance of standards are maintained.
- Lead and nurture a dedicated team of food and beverage team members whilst delivering a first-class service culture.
- Assist the General Manager in hiring, training, scheduling, evaluating, and motivating.
- Liaise and support our food and beverage restaurants and Club operations to maximise efficiency of resources during the day and evening.
- Anticipate floor service needs and provide a personalised approach to resolve any Member requests.
- Solve any issues/problems quickly and calmly using logic and initiative.
- Demonstrate a passion for quality of service and engage with Reception and Guest Relations to ensure all enquiries are managed promptly.
- Escort our Members and their guests during private events, provide detailed information about current exhibitions in the Members Lounge and forthcoming events throughout the Club.
- We are looking for an outgoing individual with great personality and charisma, passionate about managing and delivering a first-class service within an upscale operation.
- Drive to develop and progress within a career in the hospitality industry
- Passion to deliver and drive high standards of customer service
- Hands-on managerial approach
- Ability to work calmly under pressure
- Positive personality
- Confident, professional and welcoming personality with a can-do attitude
- Outstanding attention to detail
- Excellent interpersonal skills
- Ability to inspire, train and lead a large team
- Proficient in English language
- Exceptional presentation
- 28 holidays including Bank & Public Holidays, per holiday year
- Discounts on Food & Beverage
- Exciting range of learning and development programmes
- Opportunities for promotion
- Meals whilst on duty
- Employee Assistance Programme
- Ride to work scheme
- Childcare voucher scheme
- Pension scheme
Please apply now. As an employee at The Arts Club, you can expect to be provided with hospitality lead training, learning from the very best talent within the industry. As part of our Club expansion your career development opportunities will be unparalleled, so, if you are ambitious and looking for your next career move, then we want to hear from you.
Eligibility: In line with the requirements of the Asylum and Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Assistant Manager employer: The Arts Club Ltd
The Arts Club is an exceptional employer, offering a vibrant work culture that celebrates creativity and excellence in hospitality. With a focus on employee growth, we provide extensive training programmes and clear pathways for career advancement, all within the prestigious setting of Mayfair. Our team enjoys a supportive environment, competitive benefits, and the unique opportunity to engage with art and music, making every day at work a rewarding experience.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching the Members Lounge and its vibe. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! Since this role is all about providing a memorable experience for members, think of examples from your past where you've gone above and beyond in customer service. Be ready to share these stories during your chat.
✨Tip Number 3
Show off your adaptability! The Members Lounge is diverse, so be prepared to discuss how you've handled different situations in fast-paced environments. Highlight your ability to stay calm under pressure and lead a team effectively.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note expressing your appreciation for the opportunity. It’s a great way to reinforce your enthusiasm for the role and keep you top of mind for the hiring team.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Your Personality:We want to see the real you! Make sure your application reflects your engaging personality and passion for hospitality. Use a friendly tone and let your charisma shine through.
Tailor Your Application:Don’t just send a generic application. Take the time to highlight your relevant experience in food and beverage service, and how it aligns with the role of Assistant Manager. We love seeing how you can contribute to our Members Lounge!
Be Specific About Your Skills:When listing your skills, be specific about your managerial experience and how you've led teams in the past. We’re looking for someone who can inspire and motivate others, so share examples that showcase your leadership style.
Apply Through Our Website:Make sure to apply directly through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at The Arts Club Ltd
✨Know the Venue Inside Out
Before your interview, take some time to research the Members Lounge and its unique offerings. Familiarise yourself with the art collections, events, and the overall atmosphere. This will not only show your genuine interest but also help you engage in meaningful conversations during the interview.
✨Showcase Your People Skills
As an Assistant Manager, building relationships with members is key. Prepare examples of how you've successfully interacted with customers in previous roles. Highlight your ability to create memorable experiences and how you handle difficult situations with a calm and positive approach.
✨Demonstrate Your Leadership Style
Think about your managerial approach and be ready to discuss it. Share specific instances where you've inspired or trained a team, and how you maintain high standards under pressure. This will illustrate your hands-on management style and your commitment to delivering first-class service.
✨Prepare Questions That Matter
Interviews are a two-way street! Prepare thoughtful questions about the club's culture, team dynamics, and future events. This shows that you're not just interested in the role, but also in how you can contribute to the club's success and enhance the member experience.
