General Manager — The Brasserie at The Arts Club in London

A Stage Unlike Any Other

In 1863, a group of artists, writers, and free thinkers gathered with a shared conviction: that the finest conversation, the boldest ideas, and the warmest hospitality belonged together under one roof. The Arts Club was born not as a venue, but as a living expression of creative life — and it has never stopped. At the beating heart of that life today is the Brasserie. This is not simply a restaurant. It is the pulse of the club — the place where members begin their mornings, seal their deals over lunch, linger over dinner, and return again and again because something about it feels irreplaceable. It takes an exceptional person to steward that. That person might be you.

The Role

As General Manager of the Brasserie, you will be the custodian of one of London’s most distinctive dining spaces. You will lead a talented team, set the tone for every service, and ensure that each member and guest feels not just well looked after, but genuinely seen — the way only The Arts Club can. This is a hands-on, high-impact leadership role. You will own the full operation: service excellence, financial performance, team development, and the kind of quiet, intuitive hospitality that turns first visits into lifelong loyalty. You will work closely with senior leadership, bringing both commercial rigour and genuine warmth to everything you do. You will also work in close partnership with our Executive Chef, Jean‑Luc Mongodin, who leads the Brasserie’s seasonal Mediterranean offering, and our Executive Pastry Chef, Claude Lamarche, a classically trained pastry chef with experience in Michelin‑starred kitchens and some of London’s most prestigious establishments. The Brasserie is the heartbeat of the club. You will be its keeper.

What You Will Do

• Lead the day-to-day operation of the Brasserie with confidence, creativity, and care
• Inspire, develop, and retain a team that shares your belief in exceptional service
• Drive financial performance through smart operational management and a culture of excellence
• Own recruitment, training, scheduling, stock control, and reporting
• Uphold and elevate the member experience — knowing faces, remembering preferences, anticipating needs
• Ensure full compliance with health & safety and licensing requirements
• Collaborate with senior leadership to shape the Brasserie’s ongoing story
• Champion a team culture where people feel proud to come to work

Who You Are

You have led a high-quality restaurant or brasserie operation before — ideally within luxury hospitality or a members’ environment — and you know what genuinely great service feels like from the inside. You lead by example. You stay calm when it matters most. You understand that the finest hospitality is never accidental; it is crafted, rehearsed, and delivered with intention every single shift. But beyond the operational credentials, you are someone who cares. About your team. About the members. About the small details that create the moments people remember long after they’ve left the table. You thrive in an environment steeped in character and history, and you bring your own.

What We Offer

• Private medical benefits (Medicash)
• Discounts across 800+ retail outlets via Reward Gateway
• Dining discounts across our restaurants and sister businesses
• Access to Lanserhof at The Arts Club — London’s premier private wellness clinic
• Enhanced sickness and maternity pay
• Life assurance
• Long Service Awards
• A genuine commitment to your learning, development, and progression
• Complimentary meals on shift
• Employee Assistance Programme
• Your birthday off — because it matters

Join Something Rare

Most management roles ask you to run an operation. This one asks you to honour a legacy — and help write the next chapter of it. If that speaks to you, we would very much like to hear from you.

Eligibility

In line with the requirements of the Asylum and Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process. We are an Equal Opportunity Employer. We value diversity and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. However, applicants must have the Right to Work in the UK.

Compensation: Competitive salary