At a Glance
- Tasks: Lead the Brasserie, ensuring exceptional service and a memorable dining experience.
- Company: The Arts Club, a historic venue blending creativity and luxury dining.
- Benefits: Private medical benefits, dining discounts, wellness access, and enhanced pay.
- Other info: Join a dynamic team in a vibrant, character-filled environment.
- Why this job: Steward a legacy while shaping the future of luxury hospitality.
- Qualifications: Experience in high-quality restaurant management and a passion for service.
The predicted salary is between 50000 - 65000 £ per year.
A Stage Unlike Any Other. In 1863, a group of artists, writers, and free thinkers gathered with a shared conviction: that the finest conversation, the boldest ideas, and the warmest hospitality belonged together under one roof. The Arts Club was born not as a venue, but as a living expression of creative life — and it has never stopped.
At the beating heart of that life today is the Brasserie. This is not simply a restaurant. It is the pulse of the club — the place where members begin their mornings, seal their deals over lunch, linger over dinner, and return again and again because something about it feels irreplaceable. It takes an exceptional person to steward that.
The Role: As General Manager of the Brasserie, you will be the custodian of one of London’s most distinctive dining spaces. You will lead a talented team, set the tone for every service, and ensure that each member and guest feels not just well looked after, but genuinely seen — the way only The Arts Club can. This is a hands-on, high-impact leadership role. You will own the full operation: service excellence, financial performance, team development, and the kind of quiet, intuitive hospitality that turns first visits into lifelong loyalty. You will work closely with senior leadership, bringing both commercial rigour and genuine warmth to everything you do.
You will also work in close partnership with our Executive Chef, Jean‑Luc Mongodin, who leads the Brasserie’s seasonal Mediterranean offering, and our Executive Pastry Chef, Claude Lamarche, a classically trained pastry chef with experience in Michelin‑starred kitchens and some of London’s most prestigious establishments. The Brasserie is the heartbeat of the club. You will be its keeper.
What You Will Do:
- Lead the day-to-day operation of the Brasserie with confidence, creativity, and care
- Inspire, develop, and retain a team that shares your belief in exceptional service
- Drive financial performance through smart operational management and a culture of excellence
- Own recruitment, training, scheduling, stock control, and reporting
- Uphold and elevate the member experience — knowing faces, remembering preferences, anticipating needs
- Ensure full compliance with health & safety and licensing requirements
- Collaborate with senior leadership to shape the Brasserie’s ongoing story
- Champion a team culture where people feel proud to come to work
Who You Are: You have led a high-quality restaurant or brasserie operation before — ideally within luxury hospitality or a members’ environment — and you know what genuinely great service feels like from the inside. You lead by example. You stay calm when it matters most. You understand that the finest hospitality is never accidental; it is crafted, rehearsed, and delivered with intention every single shift. But beyond the operational credentials, you are someone who cares. About your team. About the members. About the small details that create the moments people remember long after they’ve left the table. You thrive in an environment steeped in character and history, and you bring your own.
What We Offer:
- Private medical benefits (Medicash)
- Discounts across 800+ retail outlets via Reward Gateway
- Dining discounts across our restaurants and sister businesses
- Access to Lanserhof at The Arts Club — London’s premier private wellness clinic
- Enhanced sickness and maternity pay
- Life assurance
- Long Service Awards
- A genuine commitment to your learning, development, and progression
- Complimentary meals on shift
- Employee Assistance Programme
- Your birthday off — because it matters
Join Something Rare: Most management roles ask you to run an operation. This one asks you to honour a legacy — and help write the next chapter of it. If that speaks to you, we would very much like to hear from you.
Eligibility: In line with the requirements of the Asylum and Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process. We are an Equal Opportunity Employer. We value diversity and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. However, applicants must have the Right to Work in the UK.
Note: Recruitment agencies, we love what you do, but this time we’ve got it covered—so no need to call us. Thanks for understanding! Your personal data will be processed in accordance with The Arts Club’s Employee Privacy Policy, available via the link.
Brasserie General Manager — Lead Luxury Dining & Service employer: The Arts Club Limited
The Arts Club is an exceptional employer, offering a unique opportunity to lead one of London’s most distinguished dining spaces while being part of a rich legacy of creativity and hospitality. With a strong commitment to employee development, competitive benefits including private medical care and dining discounts, and a vibrant work culture that values individuality and excellence, you will thrive in an environment that not only celebrates great service but also fosters personal growth and team pride. Join us in crafting memorable experiences for our members and guests in a setting steeped in history and character.
StudySmarter Expert Advice🤫
We think this is how you could land Brasserie General Manager — Lead Luxury Dining & Service
✨Tip Number 1
Network like a pro! Get out there and connect with people in the luxury dining scene. Attend industry events, join relevant groups on social media, and don’t be shy about reaching out to folks who work at places you admire. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show up in style! When you’re going for interviews or networking events, dress the part. Think about the vibe of the Brasserie and channel that luxury aesthetic. First impressions matter, so let your outfit reflect your passion for high-quality service.
✨Tip Number 3
Be ready to showcase your leadership skills! Prepare examples of how you’ve inspired teams and elevated guest experiences in past roles. The Arts Club is all about exceptional service, so highlight your ability to create memorable moments for guests.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows you’re genuinely interested in being part of our team. Plus, it’s a great way to ensure your application gets the attention it deserves!
We think you need these skills to ace Brasserie General Manager — Lead Luxury Dining & Service
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for hospitality shine through. We want to see how much you care about creating memorable experiences for guests and members alike. Share specific examples that highlight your love for the industry!
Tailor Your CV:Make sure your CV is tailored to the role of Brasserie General Manager. Highlight your experience in luxury dining and team leadership. We’re looking for someone who understands the nuances of high-quality service, so don’t hold back on showcasing your relevant skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for this role. Be genuine and personal—share your story and what draws you to The Arts Club. We love hearing about your vision for the Brasserie and how you plan to elevate the member experience.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures it gets into the right hands. Plus, it shows us you’re keen and ready to join our team at The Arts Club!
How to prepare for a job interview at The Arts Club Limited
✨Know the Venue Inside Out
Before your interview, take some time to research The Arts Club and its Brasserie. Understand its history, values, and what makes it unique. This will not only impress the interviewers but also help you articulate how your vision aligns with theirs.
✨Showcase Your Leadership Style
As a General Manager, your leadership style is crucial. Be prepared to discuss specific examples of how you've inspired and developed teams in the past. Highlight your approach to creating a culture of excellence and how you handle challenges in a high-pressure environment.
✨Demonstrate Your Passion for Hospitality
The role requires genuine warmth and a passion for exceptional service. Share stories that illustrate your commitment to hospitality and how you’ve gone above and beyond to create memorable experiences for guests and team members alike.
✨Prepare Questions That Matter
Interviews are a two-way street. Prepare thoughtful questions about the Brasserie’s future, team dynamics, and how you can contribute to its legacy. This shows your interest in the role and helps you gauge if it’s the right fit for you.