At a Glance
- Tasks: Join our Housekeeping team to ensure a pristine environment for our members and guests.
- Company: The Arts Club, a prestigious cultural hub in Mayfair, London.
- Benefits: Enjoy private medical benefits, discounts, meals on shift, and career development opportunities.
- Other info: Flexible hours with opportunities for promotion and personal growth.
- Why this job: Be part of a vibrant team in a renowned venue that celebrates arts and culture.
- Qualifications: Enthusiasm and a commitment to high standards; previous experience is a plus.
The predicted salary is between 25000 - 30000 £ per year.
Enthusiastic individuals are required for The Arts Club Housekeeping team, a cultural hub and leading hospitality venue in the heart of Mayfair, London. Located in the heart of Mayfair, The Arts Club is one of London’s most renowned private members’ clubs – a discreet sanctuary for those with a passion for the arts, literature, music and culture.
As part of our commitment to ensuring a safe and secure working environment, this position requires Disclosure and Barring Service (DBS) checks as part of the recruitment process.
MAIN RESPONSIBILITIES
- Ensure the seamless operation of the Housekeeping Department shift by promptly notifying the Executive Housekeeper of any comments, VIP arrivals or departures, and any other relevant issues throughout the day.
- Uphold the highest standards at all times, striving to exceed expectations whenever possible.
MAIN DUTIES
- To lead by example ensuring work areas are tidy, neat, fully prepared for running of your shift and that a high standard of personal hygiene and dress is maintained.
- Make yourself familiar with The Arts Club outlets, their opening hours and services offered to ensure correct information is forwarded to Members and their Guests when enquired.
- Ensure all sensitive information is stored safely and discarded in an appropriate way, in particular guest's details and records.
- Read Daily Log and ensure all matters are followed up if needed. Update the Log throughout your shift with all necessary information.
- Ensure all work is completed by the end of your shift; checklist and occurring tasks.
- To attend to any guest problems brought to your attention. Report to Executive Housekeeper and Managers on Duty if needed.
- Inform Reception Team when room inspected in order to update Opera.
- Be responsible for updating guest's profiles accordingly or informing Reception about the comments necessary to make.
- To communicate effectively with all departments, to be flexible and assist colleagues where possible. Make good use of the daily log sheet and ensure the whole team is kept well informed of any problems/queries that have arisen.
Benefits
- Private medical benefits via Medicash
- Discount in over 800 retail outlets via Reward Gateway
- Discounts on food & beverage in our restaurants and sister businesses
- Discounts with Lanserhof at The Arts Club (Private Wellness Club and Clinic)
- Life assurance
- Long Service Awards
- An exciting range of learning and development programmes
- Uniform laundry service
- Opportunities for promotion and continual progression
- Complimentary meals while on shift
- Employee assistance programme
- Occupational health nurse
Eligibility: In line with the requirements of the Asylum and Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
We are an Equal Opportunity Employer. We value diversity and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. However, applicants must have the Right to Work in the UK.
Room Attendant employer: The Arts Club – Housekeeping
The Arts Club offers a vibrant and inclusive work environment in the heart of Mayfair, where employees are valued for their contributions and encouraged to grow through a variety of learning and development programmes. With competitive benefits such as private medical coverage, discounts at numerous retail outlets, and opportunities for promotion, working as a Room Attendant here means being part of a prestigious team dedicated to excellence in hospitality and member service.
Contact Details:
The Arts Club – Housekeeping Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Room Attendant
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Arts Club – Housekeeping. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Arts Club – Housekeeping
Don't be shy about reaching out to The Arts Club – Housekeeping directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Room Attendant
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Arts Club – Housekeeping and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Arts Club – Housekeeping
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
