At a Glance
- Tasks: Lead the Brasserie team and ensure exceptional guest experiences in a luxury setting.
- Company: The Arts Club, a prestigious private members’ club in Mayfair.
- Benefits: Private medical benefits, discounts, enhanced pay, and exciting development programmes.
- Other info: Opportunities for promotion and a supportive, diverse work environment.
- Why this job: Join a dynamic team and make a real impact in luxury hospitality.
- Qualifications: Experience in senior restaurant management and strong leadership skills.
The predicted salary is between 50000 - 65000 € per year.
The Arts Club is one of London’s most prestigious private members’ clubs, offering exceptional hospitality, dining, and cultural experiences in the heart of Mayfair. We are currently seeking an experienced and passionate Brasserie General Manager to lead the day‑to‑day operation of our Brasserie and deliver outstanding service standards across the department.
About the Role
As Brasserie General Manager, you will be responsible for overseeing the full operation of the Brasserie, ensuring exceptional guest experience, strong financial performance, and effective team leadership. You will work closely with senior leadership to drive operational excellence while maintaining the high standards expected within The Arts Club. This is a hands‑on leadership role suited to someone with strong hospitality experience, excellent people management skills, and a genuine passion for food, service, and member engagement.
Key Responsibilities
- Oversee the daily operation of the Brasserie to ensure smooth and efficient service
- Lead, motivate, and develop the Brasserie team
- Manage recruitment, training, rotas, payroll, stock control, and ordering
- Maintain exceptional guest and member experience standards
- Monitor departmental performance and operational reporting
- Ensure compliance with company procedures, health & safety, and licensing regulations
- Drive team engagement, retention, and development through effective leadership
- Work collaboratively with senior management and attend weekly operational meetings
- Support revenue growth through service excellence and upselling initiatives
About You
We are looking for someone who:
- Has previous experience in a senior restaurant or brasserie management role within luxury hospitality
- Demonstrates strong leadership and operational management skills
- Is highly organised, proactive, and commercially aware
- Thrives in a fast‑paced environment and remains calm under pressure
- Has excellent communication and relationship‑building abilities
- Is passionate about delivering exceptional hospitality experiences
- Leads by example with professionalism, integrity, and positivity
In return we offer fantastic rewards and benefits (T&C’s apply):
- Private medical benefits via Medicash
- Discount in over 800 retail outlets via Reward Gateway
- Discounts on food & beverage in our restaurants and sister businesses
- Discounts with Lanserhof at The Arts Club (Private Wellness Club and Clinic)
- Enhanced sickness pay
- Life assurance
- Long Service Awards
- An exciting range of learning and development programmes
- Enhanced maternity pay
- Uniform laundry service
- Opportunities for promotion and continual progression
- Complimentary meals while on shift
- Employee assistance programme
- Birthday day off
Eligibility: In line with the requirements of the Asylum and Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process. We are an Equal Opportunity Employer. We value diversity and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. However, applicants must have the Right to Work in the UK.
Compensation: Competitive salary
General Manager employer: The Arts Club - Brasserie
The Arts Club is an exceptional employer, offering a vibrant work culture in the heart of Mayfair, where hospitality excellence is at the forefront. As a Brasserie General Manager, you will benefit from comprehensive rewards including private medical benefits, discounts across various outlets, and extensive learning and development opportunities, all while leading a passionate team dedicated to delivering outstanding member experiences. With a commitment to employee growth and a supportive environment, The Arts Club stands out as a premier choice for those seeking a meaningful career in luxury hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience in luxury settings. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show up and shine! Attend industry events, workshops, or even local meet-ups. This is your chance to showcase your passion for hospitality and make a lasting impression on potential employers.
✨Tip Number 3
Be proactive! If you see a role that excites you, don’t wait for the perfect moment. Apply through our website and follow up with a friendly email expressing your enthusiasm for the position.
✨Tip Number 4
Prepare for interviews by researching The Arts Club and its values. Tailor your responses to highlight how your experience aligns with their commitment to exceptional service and team leadership.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for hospitality shine through! We want to see your enthusiasm for delivering exceptional service and creating memorable experiences for guests.
Tailor Your CV:Make sure your CV is tailored to the role of Brasserie General Manager. Highlight your relevant experience in luxury hospitality and any leadership roles you've held. We love seeing how your background aligns with our needs!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it shows you’re serious about joining our team at The Arts Club.
How to prepare for a job interview at The Arts Club - Brasserie
✨Know the Club Inside Out
Before your interview, make sure you research The Arts Club thoroughly. Understand its history, values, and what makes it unique in the hospitality sector. This knowledge will not only impress the interviewers but also help you articulate how your experience aligns with their mission.
✨Showcase Your Leadership Style
As a Brasserie General Manager, your leadership skills are crucial. Be prepared to discuss your management style and provide examples of how you've successfully led teams in the past. Highlight specific instances where you motivated staff or improved team performance.
✨Demonstrate Financial Acumen
Since the role involves managing financial performance, brush up on key financial metrics relevant to restaurant operations. Be ready to discuss how you've previously driven revenue growth or managed costs effectively, as this will show your commercial awareness.
✨Engage with Passion for Hospitality
Your genuine passion for food and service should shine through during the interview. Share stories that reflect your enthusiasm for creating exceptional guest experiences. This will resonate well with the interviewers and demonstrate that you’re the right fit for their culture.
