At a Glance
- Tasks: Support daily operations and deliver exceptional service in a vibrant Brasserie.
- Company: The Arts Club, a historic private members' club in Mayfair.
- Benefits: Private medical cover, discounts, wellness support, and career development opportunities.
- Other info: Exciting opportunities for promotion and personal growth.
- Why this job: Join a dynamic team and enhance your hospitality skills in a luxury environment.
- Qualifications: Passion for hospitality and strong leadership skills.
The predicted salary is between 25000 - 30000 £ per year.
Located in the heart of Mayfair, The Arts Club is one of London’s oldest private members’ clubs and home to a community of members with a passion for the creative arts, literature, and business. From distinguished art exhibitions to fine dining, live music, and an exceptional programme of events for members, the club remains at the heart of contemporary cultural life in London. At the heart of the Club is the Brasserie, offering an irresistible menu inspired by Mediterranean flavours and seasonal dishes.
We are currently looking for an enthusiastic and service-driven Assistant Manager to join our Brasserie team. This is an exciting opportunity for a passionate hospitality professional to support the leadership and daily operation of one of the Club’s busiest outlets. Working closely with the General Manager and Restaurant Manager, the successful candidate will play a key role in delivering exceptional service standards, driving team performance, and ensuring a memorable experience for every member and guest.
Successful applicants will become part of a dynamic and professional team within a luxury hospitality environment, whilst enjoying an extensive range of employee benefits, including private medical cover, travel support, and discounts across restaurants and retail outlets in London.
Main Responsibilities:- Support the General Manager and Restaurant Manager in the day-to-day operation of the Brasserie
- Lead by example to ensure exceptional service standards are consistently delivered
- Supervise and support the restaurant team throughout service periods
- Monitor guest satisfaction and professionally resolve feedback or service concerns
- Ensure the Brasserie is maintained to the highest standards of cleanliness, presentation, and organisation
- Conduct regular floor checks and oversee smooth operational flow across the restaurant
- Support recruitment, onboarding, training, and development of team members
- Assist with staff performance reviews, coaching, and development plans
- Maintain strong communication between front-of-house, kitchen, and management teams
- Analyse operational performance and support initiatives to maximise efficiency and profitability
- Ensure compliance with health & safety, food hygiene, licensing, and company procedures
- Assist with departmental meetings, briefings, and service planning
- Build and maintain positive relationships with members and guests, delivering a warm and personalised experience
- Undertake duty management responsibilities and support wider operational requirements where needed
- Promote a positive, professional, and collaborative team culture at all times
In return we offer fantastic rewards and benefits (T&C’s apply):
- Private medical benefits via Medicash
- Discount in over 800 retail outlets via Reward Gateway
- Discounts on food & beverage in our restaurants and sister businesses
- Discounts with Lanserhof at The Arts Club (Private Wellness Club and Clinic)
- Life assurance
- Long Service Awards
- An exciting range of learning and development programmes
- Uniform laundry service
- Opportunities for promotion and continual progression
- Complimentary meals while on shift
- Birthday Day Off
- Employee Assistance Programme
- Wellness Support
Eligibility: In line with the requirements of the Asylum and Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process. We are an Equal Opportunity Employer. We value diversity and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. However, applicants must have the Right to Work in the UK.
Compensation: Competitive salary
Assistant Manager employer: The Arts Club - Brasserie
The Arts Club, located in the vibrant heart of Mayfair, offers an exceptional work environment for hospitality professionals passionate about the creative arts and fine dining. As an Assistant Manager in our Brasserie, you will be part of a dynamic team that prioritises outstanding service and member satisfaction, while enjoying extensive benefits such as private medical cover, discounts across London, and opportunities for personal and professional growth. Join us to be part of a prestigious institution that values collaboration, creativity, and employee well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Arts Club - Brasserie. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Arts Club - Brasserie
Don't be shy about reaching out to The Arts Club - Brasserie directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Arts Club - Brasserie and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Arts Club - Brasserie
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
