Join Fuller’s: Where the true you thrives and diversity is embraced. At Fuller’s we don't just offer jobs, we invite you to celebrate your authentic self. Our four core values – doing things the right way, being part of the family, celebrating individuality and always asking what’s next? – define the essence of who we are.
What we can offer you:
- An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
- Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
- Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
- 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
- A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.
- Discounted hotel stays at hotels in the Fuller’s Family
- Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
- Healthcare Cash Plan – after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
- Full induction and training
- The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday.
What we look for in a Assistant Manager:
- Independently open and close the pub, ensuring all procedures and standards are followed.
- Lead, motivate and support the team, ensuring everyone understands their responsibilities and delivers excellent customer service.
- Confidently handle customer complaints and challenging situations, finding appropriate resolutions.
- Proactively organise and manage shifts, ensuring smooth and efficient service.
- Maintain high standards of cleanliness, food safety, health & safety and Fuller’s brand standards.
- Take ownership of daily, weekly and monthly Health & Safety checks, ensuring they are completed accurately and any issues are followed up.
- Ensure the team understands Health & Safety procedures and knows how to deal with emergencies, accidents, incidents and potential hazards.
- Ensure fire safety procedures are followed and the team knows what to do in the event of an emergency or evacuation.
- Monitor stock levels, ordering, wastage and costs, ensuring the pub operates efficiently and profitably.
- Support recruitment, training, development and performance management of team members.
- Drive sales, upselling and commercial performance while delivering an excellent guest experience.
- Communicate effectively with the management team and ensure clear handovers between shifts.
- Lead by example, show initiative and take ownership of the overall running of the pub.
- Contribute to creating a safe and enjoyable atmosphere for both guests and the team
