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For Companies At a Glance
- Tasks: Be the go-to person for client enquiries and assist with insurance policies.
- Company: Join a friendly team at a growing insurance company in Winnersh.
- Benefits: Enjoy 26 days holiday, career progression, and 24/7 wellbeing support.
- Other info: Great opportunities for growth and a supportive, inclusive work environment.
- Why this job: Kickstart your career in insurance with hands-on experience and professional qualifications.
- Qualifications: Proficient in Microsoft Office, strong communication skills, and a customer-focused mindset.
The predicted salary is between 24000 - 28000 £ per year.
We’re on the hunt for an Administration Assistant to join our friendly team in Winnersh. This is an office-based position to meet the needs of the business following continued growth and internal promotions.
Main Duties
- To be a point of contact and service the needs of existing clients, handling a variety of enquiries including driver referrals, MID enquiries, the issuing of overseas documentation and basic claims advice.
- Provide assistance in credit control, liaising with clients for overdue debts and assist in the administration of our bordereaux arrangements.
- To assist in the preparation of midterm and pre-renewal reviews as well as the handling of insurance policies as required.
- To assist in the remarketing of risks and securing quotations from the available insurer markets.
- To maintain the compliant handling of all matters, adhering to the company compliance policy.
- To protect the interests of client and insurer to achieve the best outcome.
- Develop, maintain and cultivate a constructive and professional relationship with clients and insurers.
- To maintain the integrity and reputation of Sentinel to clients and insurers alike.
What are we looking for?
- Competent in the use of Microsoft programmes including Excel and Word.
- Must possess a professional telephone manner and have experience in communicating directly with customers, namely decision makers.
- Knowledge of insurance industry Motor Fleet based insurances is desirable but not essential; an exposure to Self Drive Hire insurance is a benefit.
- Ability to prioritise and manage workloads efficiently.
- Candidate must possess a strong customer centric work ethic.
- To be able to take ownership of situations and tasks, seeing matters through to completion.
- An understanding of the importance to act in a compliant manner within current Regulatory guidelines.
- A desire to grow and learn with the role, which is seen as a development step towards a career in insurance.
What You’ll Get In Return
- 26 days holiday plus bank holidays.
- Career progression opportunities across our group.
- Professional qualifications to boost your career.
- Pension scheme for your future.
- 24/7 wellbeing support.
- Paid volunteering day to give back to your community.
- Spotlight Awards to celebrate our brightest stars.
Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
Administration Assistant in Wokingham employer: The Ardonagh Group
Contact Detail:
The Ardonagh Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administration Assistant in Wokingham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on their values and culture. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 3
Dress the part! Make sure you look professional and polished for your interview. First impressions matter, and showing up well-dressed can set a positive tone right from the start.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in keeping you top of mind. It shows your enthusiasm for the role and reinforces your interest in joining their team.
We think you need these skills to ace Administration Assistant in Wokingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Administration Assistant role. Highlight your experience with Microsoft programmes and any customer service skills you have. We want to see how you can bring value to our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're interested in the role and how your skills align with what we're looking for. Keep it friendly and professional, just like us!
Show Off Your Communication Skills: Since this role involves a lot of client interaction, make sure to showcase your communication skills in your application. Whether it's through your writing style or examples of past experiences, let us know you can handle those enquiries like a pro!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our friendly team!
How to prepare for a job interview at The Ardonagh Group
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of an Administration Assistant. Familiarise yourself with handling client enquiries, credit control, and insurance policies. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Skills
Highlight your proficiency in Microsoft Excel and Word during the interview. Be ready to discuss how you've used these tools in previous roles, especially in managing workloads or communicating with clients. This will demonstrate your capability to handle the tasks required.
✨Practice Your Phone Etiquette
Since a professional telephone manner is crucial for this position, practice answering common questions over the phone. You could even role-play with a friend to simulate client interactions. This will help you feel more comfortable and sound confident during the actual interview.
✨Emphasise Your Customer-Centric Approach
Be prepared to share examples of how you've prioritised customer needs in past roles. Discuss situations where you took ownership of tasks and ensured client satisfaction. This will align perfectly with the company's focus on maintaining strong relationships with clients and insurers.