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- Tasks: Support clients, build relationships, and manage insurance policies daily.
- Company: Join The Ardonagh Group, the UK's largest independent Insurance Brokers.
- Benefits: Enjoy 26 days holiday, hybrid working, and mental wellbeing support.
- Why this job: Perfect for those who love customer service and want to grow in a supportive environment.
- Qualifications: 2-3 years of insurance experience preferred; strong customer service skills essential.
- Other info: Opportunities for career progression and gaining industry qualifications.
The predicted salary is between 30000 - 42000 ÂŁ per year.
Join to apply for the Wholesale Account Handler role at The Ardonagh Group
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Join to apply for the Wholesale Account Handler role at The Ardonagh Group
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Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Wholesale Account Handler within our friendly team based in Croydon.
Joining us as an Insurance Account Handler means you\’ll have the benefit of working Monday to Friday (no weekends here!) earn a basic salary relative to your experience as well as a generous bonus structure. You’ll also be rewarded with all the great benefits of working with the UKs largest independent Insurance Brokers.
The team are currently hybrid working with Tuesday, Wednesday and Thursday working in the office and Monday and Friday working at home. This will be available to you once all training has been completed.
So, what does the role of an Insurance Wholesale Account Handler here involve?
Every day you will be supporting a designated client portfolio, acting as their first point of contact, building strong relationships, and supporting them with queries as they arise. This role is perfect for you if you love customer service or sales as relationship-building with our clients will be the key to your success. You will be the main point of sale and working on the policy until the very end completing everything in between.
What are we looking for in our Account Handlers?
Ideally you will have at least 2-3 years of Insurance Industry experience, the rest is all about you as a person:
- Most important is your ability to bring your best self to work every day to give our clients the best possible experience.
- Next, we need you to be proactive, use your initiative and show us your entrepreneurial spirit
- Have a willingness to learn and be curious. Incidentally, we offer tons of opportunity to gain qualifications that will enhance your career in this growing industry
- Confidence to work with clients both on the phone and face to face, so some experience in customer service is important too.
- Work well with your team, have a positive outlook, be engaging, collaborative and have the resilience to adapt to whatever changes come your way. It never gets boring here.
In return you will be welcomed and supported by our Ardonagh family and be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:
- Holiday entitlement of 26 days plus bank holidays
- Opportunity to progress your career across the entire Ardonagh family
- Gain CII or ACII qualifications to boost your knowledge and career prospects
- Pensions scheme for when you feel it’s time to retire
- 24-hour support for physical and mental wellbeing
- 1 days paid volunteering day to give back to our communities
- The Spotlight Awards, where we shine a light on the brightest talent across our group
- So, what are you waiting for? Apply today and one of our team will be in touch.
#AIB
Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.
Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No Agencies please.
Click here here to see our standard benefits page
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Other
Job function
-
Job function
Other, Information Technology, and Management
-
Industries
Insurance
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Wholesale Account Handler employer: The Ardonagh Group
Contact Detail:
The Ardonagh Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Wholesale Account Handler
✨Tip Number 1
Familiarise yourself with the insurance industry, especially the wholesale sector. Understanding key terms and current trends will help you engage in meaningful conversations during interviews and demonstrate your proactive approach.
✨Tip Number 2
Network with professionals in the insurance field, particularly those who work as Account Handlers. Attend industry events or join online forums to gain insights and potentially get referrals that could boost your application.
✨Tip Number 3
Showcase your customer service skills by preparing examples of how you've successfully built relationships with clients in previous roles. This will highlight your ability to thrive in a client-facing position, which is crucial for this role.
✨Tip Number 4
Research The Ardonagh Group's values and culture. Tailor your discussions to reflect how your personal values align with theirs, demonstrating that you're not just looking for any job, but are genuinely interested in being part of their team.
We think you need these skills to ace Wholesale Account Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the insurance industry, particularly any roles that involved customer service or account handling. Use specific examples to demonstrate your skills and achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your 2-3 years of relevant experience and how it aligns with the responsibilities of the Wholesale Account Handler position.
Highlight Relationship-Building Skills: In your application, emphasise your ability to build strong relationships with clients. Provide examples of how you've successfully managed client portfolios or resolved queries in previous roles.
Show Your Proactive Nature: Demonstrate your proactive approach and entrepreneurial spirit in your application. Share instances where you took initiative or went above and beyond to enhance customer satisfaction.
How to prepare for a job interview at The Ardonagh Group
✨Showcase Your Insurance Experience
Make sure to highlight your 2-3 years of experience in the insurance industry. Be prepared to discuss specific examples of how you've handled client portfolios and resolved queries, as this will demonstrate your capability for the role.
✨Emphasise Relationship-Building Skills
Since the role focuses on building strong relationships with clients, share instances where you've successfully developed rapport with customers. This could include examples of how you’ve gone above and beyond to ensure client satisfaction.
✨Demonstrate Proactivity and Initiative
The company values proactive individuals who can take initiative. Prepare to discuss situations where you've identified problems and taken steps to resolve them without being prompted, showcasing your entrepreneurial spirit.
✨Prepare for Hybrid Working Questions
As the role involves hybrid working, be ready to discuss your experience with remote work and how you manage your time effectively. Highlight your ability to collaborate with team members both in-person and virtually.
