Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the broking team with tailored insurance solutions for Commercial Motor clients.
- Company: Join The Ardonagh Group, a leader in the insurance market.
- Benefits: Inclusive workplace with opportunities for growth and development.
- Why this job: Make a real impact by delivering competitive insurance solutions.
- Qualifications: Experience in Commercial Motor insurance and strong communication skills.
- Other info: Dynamic environment with a commitment to diversity and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a Senior Account Handler to support the broking team with technical expertise and deliver tailored insurance solutions for Commercial Motor clients.
Key Responsibilities
- Compile market presentations to insurer partners to secure competitive quotations.
- Handle new business and renewals, preparing quotation reports for Account Executives.
- Maintain strong relationships with clients and insurers, delivering tailored insurance solutions.
- Ensure all communications are accurately recorded in line with company policies and service standards.
Operational & Compliance Duties
- Complete all assigned processes, including:
- Answering incoming calls from clients and insurers.
- Processing vehicle changes/declarations and driver referrals.
- Issuing documentation, invoices, and refunds.
- Updating the Motor Insurance Database (MID).
- Managing client loans via finance systems.
- Handling queries from clients, insurers, and colleagues.
- Completing Letters of Indemnity and questionnaires.
Ensure compliance with internal procedures and industry regulations at all times. Complete in-house training modules and maintain up-to-date product knowledge. Ensure unallocated cash is accounted for and processed. Issue chase letters for non-payments and elevate overdue premiums. Liaise with Premium Credit regarding defaults and reinstating loans.
Requirements
- Solid experience in the Commercial Motor insurance market (broker or insurer level).
- Strong understanding of broking processes and market dynamics.
- Familiarity with insurance systems and documentation standards.
Person Specification
- Excellent communication and interpersonal skills.
- Proactive attitude with strong initiative.
- Highly organised with attention to detail.
- Ability to manage multiple priorities under pressure.
- Effective teamworking and collaboration skills.
- Confident in oral and written communication.
Senior Account Handler in Telford employer: The Ardonagh Group
Contact Detail:
The Ardonagh Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Handler in Telford
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who work with Commercial Motor clients. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of broking processes and market dynamics. We want you to be able to discuss tailored insurance solutions confidently, so practice common interview questions and have examples ready!
✨Tip Number 3
Show off your communication skills! During interviews or networking events, make sure to articulate your thoughts clearly and engage with others. Remember, strong interpersonal skills are key in this role, so let your personality shine through.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining The Ardonagh Group and ready to dive into the world of Commercial Motor insurance.
We think you need these skills to ace Senior Account Handler in Telford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Senior Account Handler role. Highlight your experience in the Commercial Motor insurance market and any relevant broking processes you've mastered. We want to see how you can bring your expertise to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your communication skills and proactive attitude. Tell us why you're excited about this role and how you can deliver tailored insurance solutions for our clients.
Showcase Your Organisational Skills: In your application, give examples of how you've managed multiple priorities under pressure. We love candidates who are highly organised and can keep everything on track, especially in a fast-paced environment like ours!
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at The Ardonagh Group
✨Know Your Stuff
Make sure you brush up on your knowledge of the Commercial Motor insurance market. Understand the key players, current trends, and any recent changes in regulations. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role requires excellent communication and interpersonal skills, prepare to demonstrate these during the interview. Think of examples where you've successfully handled client relationships or resolved conflicts. Practising clear and concise responses can really make you stand out.
✨Be Organised and Detail-Oriented
The job demands a high level of organisation and attention to detail. Bring along examples of how you've managed multiple priorities in past roles. You could even create a checklist of your achievements related to compliance and operational duties to share with the interviewer.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company’s approach to client relationships or their training programmes. This shows that you're not just interested in the job, but also in how you can grow within the company. Plus, it gives you a chance to assess if the company culture aligns with your values.
