At a Glance
- Tasks: Support clients, build relationships, and handle queries in a dynamic insurance environment.
- Company: Join the UK's largest independent Insurance Brokers with a friendly team in Swansea.
- Benefits: Enjoy 26 days holiday, flexible working, and opportunities for career progression.
- Other info: Be part of a diverse team that values your wellbeing and personal growth.
- Why this job: Make a real impact in customer service while growing your skills in a supportive environment.
- Qualifications: Experience in customer service and a proactive attitude are essential.
The predicted salary is between 30000 - 40000 € per year.
Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in Swansea. Joining us as an Insurance Account Handler means you'll have the benefit of working Monday to Friday (no weekends here!) and earn a basic salary relative to your experience as well as a generous bonus structure. You’ll also be rewarded with all the great benefits of working with the UK’s largest independent Insurance Brokers.
We are open to hearing from people from all different backgrounds, so speak to us about our hybrid and flexible ways of working for our Account Handlers, if the 9-5 life isn’t for you.
So, what does the role of an Insurance Account Handler here involve? Every day you will be supporting a designated client portfolio, acting as their first point of contact, building strong relationships, and supporting them with queries as they arise. This role is perfect for you if you love customer service or sales as relationship-building with our clients will be the key to your success.
What are we looking for in our Account Handlers?
- Most important is your ability to bring your best self to work every day to give our clients the best possible experience.
- Next, we need you to be proactive, use your initiative and show us your entrepreneurial spirit.
- Have a willingness to learn and be curious.
- Confidence to work with clients both on the phone and face to face, so some experience in customer service is important too.
- Work well with your team, have a positive outlook, be engaging, collaborative and have the resilience to adapt to whatever changes come your way.
- Demonstrate honesty and integrity, not only is this essential within a financially regulated organisation, but it’s also just the right way to be.
In return you will be welcomed and supported by our Ardonagh family and be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:
- Holiday entitlement of 26 days plus bank holidays.
- Opportunity to progress your career across the entire Ardonagh family.
- Gain CII or ACII qualifications to boost your knowledge and career prospects.
- Pension scheme for when you feel it’s time to retire.
- 24-hour support for physical and mental wellbeing.
- 1 days paid volunteering day to give back to our communities.
- The Spotlight Awards, where we shine a light on the brightest talent across our group.
Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.
Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No Agencies please.
Client Service Executive - Insurance in Swansea employer: The Ardonagh Group
Join our dynamic team in Swansea as a Client Service Executive - Insurance, where you'll enjoy a supportive work culture that prioritises your wellbeing and professional growth. With flexible working options, a generous holiday entitlement, and opportunities to gain industry qualifications, we empower you to thrive in your career while building meaningful relationships with clients. As part of the UK's largest independent Insurance Brokers, you'll be part of a family that values diversity, integrity, and community engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Client Service Executive - Insurance in Swansea
✨Tip Number 1
Network like a pro! Reach out to your contacts in the insurance industry and let them know you're on the lookout for new opportunities. You never know who might have a lead or be able to refer you to a position.
✨Tip Number 2
Prepare for those interviews! Research the company and the role of an Insurance Account Handler thoroughly. Be ready to discuss how your experience aligns with their needs and show off your customer service skills.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build your confidence. Focus on articulating your experiences and how they relate to building strong client relationships.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Client Service Executive - Insurance in Swansea
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Insurance Account Handler. Highlight your experience in the insurance industry and any customer service roles you've had. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you can bring your best self to work. Show us your enthusiasm for building relationships with clients and your proactive approach.
Showcase Your Soft Skills:We value qualities like resilience, collaboration, and integrity. In your application, give examples of how you've demonstrated these traits in previous roles. This will help us see how you'd fit into our friendly team!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about our company culture while you’re at it!
How to prepare for a job interview at The Ardonagh Group
✨Know Your Insurance Stuff
Brush up on your knowledge of the insurance industry before the interview. Familiarise yourself with common terms, recent trends, and the specific services offered by the company. This will show that you're genuinely interested and ready to contribute.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you excelled in customer service or sales. Think about how you built relationships with clients and resolved their issues. This is crucial for the role, so make sure to highlight your strengths in this area.
✨Be Proactive and Engaging
During the interview, demonstrate your proactive nature by asking insightful questions about the company and the role. Show enthusiasm and a willingness to learn. This will help you stand out as someone who is eager to grow and contribute to the team.
✨Emphasise Teamwork and Adaptability
Discuss your ability to work well within a team and adapt to changes. Share specific instances where you collaborated with others or adjusted to new situations. This aligns with the company's values and will reassure them that you can thrive in their dynamic environment.
