Customer Service Advisor – Career Growth & Training in Stevenage
Customer Service Advisor – Career Growth & Training

Customer Service Advisor – Career Growth & Training in Stevenage

Stevenage Full-Time 24570 - 24570 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Deliver top-notch customer service and manage calls while hitting your KPIs.
  • Company: Join a leading independent insurance broker with a supportive team.
  • Benefits: Enjoy 26 days holiday, performance bonuses, and mental wellbeing support.
  • Why this job: Kickstart your career with full training and real growth opportunities.
  • Qualifications: No prior experience needed; just bring your passion for helping others.
  • Other info: Great environment for personal and professional development.

The predicted salary is between 24570 - 24570 £ per year.

A leading independent insurance broker is seeking a Customer Service Advisor in Stevenage. This full-time position offers a basic salary of £24,570 plus performance bonuses, and does not require prior insurance experience as full training will be provided.

The role involves:

  • Excellent customer service delivery
  • Managing calls
  • Meeting KPIs

Enjoy benefits like:

  • 26 days holiday
  • Career progression opportunities
  • Mental wellbeing support

This is a great opportunity to start a professional career in a supportive environment.

Customer Service Advisor – Career Growth & Training in Stevenage employer: The Ardonagh Group

Join a leading independent insurance broker in Stevenage, where we prioritise your professional growth and wellbeing. With comprehensive training provided, you can thrive in a supportive work culture that values excellent customer service and offers generous benefits, including 26 days of holiday and opportunities for career progression. This is not just a job; it's a meaningful step towards a rewarding career in a dynamic industry.
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Contact Detail:

The Ardonagh Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Advisor – Career Growth & Training in Stevenage

Tip Number 1

First things first, research the company! Get to know their values and what they stand for. This will help you tailor your approach and show them you're genuinely interested in being part of their team.

Tip Number 2

Practice makes perfect! Before your interview, run through common customer service scenarios and how you'd handle them. This will boost your confidence and help you shine when it comes to demonstrating your skills.

Tip Number 3

Don’t forget to ask questions during your interview! It shows you're engaged and keen to learn more about the role and the company. Plus, it gives you a chance to figure out if this is the right fit for you too.

Tip Number 4

Finally, apply through our website! We make it super easy for you to get your application in, and who knows, you might just land that Customer Service Advisor role with us. Good luck!

We think you need these skills to ace Customer Service Advisor – Career Growth & Training in Stevenage

Customer Service Skills
Communication Skills
Call Management
KPI Management
Teamwork
Problem-Solving Skills
Adaptability
Time Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Customer Service Advisor role. Highlight any customer service experience, even if it’s from a different industry, and don’t forget to mention your willingness to learn and grow!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Share why you’re excited about the opportunity to work in a supportive environment and how you can contribute to the team.

Showcase Your Communication Skills: As a Customer Service Advisor, communication is key! Make sure your application is clear, concise, and free of typos. This will demonstrate your attention to detail and your ability to communicate effectively, which is crucial for the role.

Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to see all the details about the role and our company culture. Plus, we love seeing applications come in through our own platform!

How to prepare for a job interview at The Ardonagh Group

Know Your Customer Service Basics

Before the interview, brush up on the fundamentals of customer service. Understand what excellent service looks like and be ready to share examples of how you've handled customer interactions in the past, even if they're from different sectors.

Research the Company

Take some time to learn about the independent insurance broker you're interviewing with. Familiarise yourself with their values, mission, and any recent news. This will help you tailor your answers and show that you're genuinely interested in the role.

Prepare for Common Questions

Think about common interview questions for customer service roles, such as how you would handle a difficult customer or how you prioritise tasks. Practising your responses can help you feel more confident and articulate during the interview.

Show Enthusiasm for Growth

Since this role offers career progression opportunities, express your eagerness to learn and grow within the company. Share your long-term career goals and how you see this position fitting into your professional journey.

Customer Service Advisor – Career Growth & Training in Stevenage
The Ardonagh Group
Location: Stevenage
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  • Customer Service Advisor – Career Growth & Training in Stevenage

    Stevenage
    Full-Time
    24570 - 24570 £ / year (est.)
  • T

    The Ardonagh Group

    1000+
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