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For Companies At a Glance
- Tasks: Support clients, build relationships, and handle queries in a dynamic insurance environment.
- Company: Join the UK's largest independent Insurance Brokers in a friendly team.
- Benefits: Enjoy 26 days holiday, career progression, and mental wellbeing support.
- Why this job: Make a real impact while developing your skills in a growing industry.
- Qualifications: Customer service experience, proactive attitude, and a willingness to learn.
- Other info: Flexible working options and opportunities for professional qualifications.
The predicted salary is between 28800 - 48000 £ per year.
Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in Southampton. Joining us as an Insurance Account Handler means you'll have the benefit of working Monday to Friday (no weekends here!), earning a basic salary relative to your experience as well as a generous bonus structure. You’ll also be rewarded with all the great benefits of working with the UK’s largest independent Insurance Brokers. We are open to hearing from people from all different backgrounds, so speak to us about our hybrid and flexible ways of working for our Account Handlers, if the 9‑5 life isn’t for you.
Responsibilities
- Every day you will be supporting a designated client portfolio, acting as their first point of contact, building strong relationships, and supporting them with queries as they arise.
- This role is perfect for you if you love customer service or sales as relationship‑building with our clients will be the key to your success.
Qualifications
- Most important is your ability to bring your best self to work every day to give our clients the best possible experience.
- Proactive, using your initiative and showing entrepreneurial spirit.
- Willingness to learn and be curious.
- We offer many opportunities to gain qualifications that will enhance your career in this growing industry.
- Confidence to work with clients both on the phone and face to face; some experience in customer service is important.
- Team player, positive outlook, engaging, collaborative, and resilient to adapt to changes.
- Demonstrate honesty and integrity, essential within a financially regulated organisation.
Benefits
- Holiday entitlement of 26 days plus bank holidays.
- Opportunity to progress your career across the entire Ardonagh family.
- Gain CII or ACII qualifications to boost your knowledge and career prospects.
- Pension scheme for when you feel it’s time to retire.
- 24‑hour support for physical and mental wellbeing.
- One paid volunteering day to give back to our communities.
- The Spotlight Awards, where we shine a light on the brightest talent across our group.
Ardonagh Advisory is part of the Ardonagh Group which spans the breadth of the insurance sector and is powered by more than 9000 employees. The diversity of brands and breadth of products and solutions for our customers brings huge opportunity. We are an equal opportunities employer committed to a working environment that is free from discrimination, inclusive, and empowering our people to bring their whole self to work and reach their full potential. If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.
Insurance Account Handler in Southampton employer: The Ardonagh Group
Contact Detail:
The Ardonagh Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance Account Handler in Southampton
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the lookout for an Insurance Account Handler role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to customer service and relationship-building. We recommend doing mock interviews with friends or family to boost your confidence and get comfortable talking about your experience.
✨Tip Number 3
Show off your personality! When you get the chance to meet potential employers, whether in person or virtually, let your enthusiasm for the role shine through. Remember, they’re looking for someone who fits into their friendly team, so be yourself!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Insurance Account Handler in Southampton
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your experience in the insurance industry. We want to see how your background aligns with the role of an Insurance Account Handler, so don’t hold back on those relevant skills and experiences!
Be Personable: Since this role is all about building relationships, let your personality shine through in your application. We’re looking for someone who can connect with clients, so a friendly tone can go a long way!
Tailor Your Application: Take the time to tailor your application to our job description. Mention specific responsibilities and qualifications that resonate with you, showing us why you’re the perfect fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at The Ardonagh Group
✨Know Your Insurance Stuff
Brush up on your knowledge of the insurance industry, especially any recent trends or changes. Being able to discuss these topics confidently will show that you're proactive and genuinely interested in the field.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you excelled in customer service or sales. Highlight how you built relationships with clients and resolved their queries effectively, as this is key for the role.
✨Be Ready to Adapt
The insurance industry can be fast-paced and ever-changing. Think of instances where you've had to adapt to new situations or challenges, and be ready to share these stories during your interview.
✨Ask Thoughtful Questions
Prepare a few insightful questions about the company culture, team dynamics, or opportunities for professional development. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.