At a Glance
- Tasks: Support clients, build relationships, and handle queries in the insurance sector.
- Company: Join the UK's largest independent Insurance Brokers in a dynamic team.
- Benefits: 26 days holiday, career progression, qualifications support, and wellness initiatives.
- Other info: Flexible working options and a commitment to diversity and inclusion.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Customer service experience and a proactive, positive attitude.
The predicted salary is between 30000 - 40000 £ per year.
Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our team based in Southampton. Joining us as an Insurance Account Handler means you'll have the benefit of working Monday to Friday, earning a salary relative to your experience as well as a generous bonus structure. You’ll also be rewarded with all the great benefits of working with the UK’s largest independent Insurance Brokers.
We are open to hearing from people from all different backgrounds, so speak to us about our hybrid and flexible ways of working for our Account Handlers, if the 9-5 life isn’t for you.
The role
Every day you will be supporting a designated client portfolio, acting as their first point of contact, building strong relationships, and supporting them with queries as they arise. This role is perfect for you if you love customer service or sales as relationship-building with our clients will be the key to your success.
Requirements
- Most important is your ability to bring your best self to work every day to give our clients the best possible experience.
- Next, we need you to be proactive, use your initiative and show us your entrepreneurial spirit.
- Have a willingness to learn and be curious.
- Confidence to work with clients both on the phone and face to face, so some experience in customer service is important too.
- Work well with your team, have a positive outlook, be engaging, collaborative and have the resilience to adapt to whatever changes come your way.
- Demonstrate honesty and integrity, not only is this essential within a financially regulated organisation, but it’s also just the right way to be.
Benefits
- Holiday entitlement of 26 days plus bank holidays.
- Opportunity to progress your career across the entire Ardonagh family.
- Gain CII or ACII qualifications to boost your knowledge and career prospects.
- Pension scheme for when you feel it’s time to retire.
- 24‑hour support for physical and mental wellbeing.
- 1 day paid volunteering day to give back to our communities.
- The Spotlight Awards, where we shine a light on the brightest talent across our group.
Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
Client Services Executive - Insurance in Southampton employer: The Ardonagh Group
As a leading independent Insurance Broker based in Southampton, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and well-being. With generous benefits including 26 days of holiday, opportunities for professional qualifications, and a supportive environment that encourages flexibility and collaboration, we are committed to helping our team thrive both personally and professionally. Join us to be part of a company that values integrity, diversity, and the entrepreneurial spirit, making every day an exciting opportunity to make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Client Services Executive - Insurance in Southampton
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the lookout for new opportunities. You never know who might have a lead or be able to refer you to a hiring manager.
✨Tip Number 2
Prepare for those interviews by researching the company and its culture. Show us that you’re not just interested in any job, but specifically in being part of our team. Tailor your answers to reflect how your experience aligns with our values and the role.
✨Tip Number 3
Practice your pitch! Be ready to explain how your customer service skills and proactive attitude make you the perfect fit for the Client Services Executive role. Confidence is key, so rehearse until it feels natural.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Client Services Executive - Insurance in Southampton
Some tips for your application 🫡
Show Your Experience:Make sure to highlight your experience in the insurance industry. We want to see how your background aligns with the role of an Insurance Account Handler, so don’t hold back on sharing relevant examples!
Be Personable:Since this role is all about building relationships, let your personality shine through in your application. We’re looking for someone who can connect with clients, so a friendly tone can go a long way!
Demonstrate Your Initiative:We love proactive candidates! Use your application to showcase times when you’ve taken the initiative or shown entrepreneurial spirit. This will help us see how you can contribute to our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at The Ardonagh Group
✨Know Your Insurance Stuff
Make sure you brush up on your insurance knowledge before the interview. Familiarise yourself with common terms, policies, and recent industry trends. This will not only show your expertise but also demonstrate your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since this role is all about building relationships, be ready to share specific examples of how you've excelled in customer service or sales. Think of situations where you went above and beyond for a client, as this will highlight your proactive nature and ability to connect with people.
✨Be Ready to Adapt
The job description mentions resilience and adaptability, so prepare to discuss times when you've successfully navigated change. Whether it was a shift in company policy or a challenging client situation, showing that you can handle the unexpected will set you apart.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, opportunities for professional development, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
