Account Handler in Solihull

Account Handler in Solihull

Solihull Full-Time 30000 - 40000 £ / year (est.) Home office (partial)
The Ardonagh Group

At a Glance

  • Tasks: Support clients, build relationships, and handle queries in a dynamic insurance environment.
  • Company: Join the UK's largest independent Insurance Brokers with a friendly team culture.
  • Benefits: Enjoy 26 days holiday, bonuses, career progression, and mental wellbeing support.
  • Other info: Flexible working options available; we value diversity and inclusion.
  • Why this job: Make a real impact while developing your skills in a supportive environment.
  • Qualifications: Customer service experience and a proactive, positive attitude are essential.

The predicted salary is between 30000 - 40000 £ per year.

Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in Solihull. Joining us as an Insurance Account Handler means you'll have the benefit of working Monday to Friday (no weekends here!) earn a basic salary relative to your experience as well as a generous bonus structure. You’ll also be rewarded with all the great benefits of working with the UKs largest independent Insurance Brokers.

We are open to hearing from people from all different backgrounds, so speak to us about our hybrid and flexible ways of working for our Account Handlers, if the 9-5 life isn’t for you.

Role Responsibilities

Every day you will be supporting a designated client portfolio, acting as their first point of contact, building strong relationships, and supporting them with queries as they arise. This role is perfect for you if you love customer service or sales as relationship-building with our clients will be the key to your success.

Qualifications & Desired Traits

Most important is your ability to bring your best self to work every day to give our clients the best possible experience. Next, we need you to be proactive, use your initiative and show us your entrepreneurial spirit. Have a willingness to learn and be curious. Incidentally, we offer tons of opportunity to gain qualifications that will enhance your career in this growing industry. Confidence to work with clients both on the phone and face to face, so some experience in customer service is important too. Work well with your team, have a positive outlook, be engaging, collaborative and have the resilience to adapt to whatever changes come your way. It never gets boring here. Demonstrate honesty and integrity, not only is this essential within a financially regulated organisation, but it’s also just the right way to be.

In return you will be welcomed and supported by our family and be joining an organisation that cares about you as a person and your wellbeing.

Some of the other benefits are:
  • Holiday entitlement of 26 days plus bank holidays.
  • Opportunity to progress your career across the entire Group.
  • Gain CII or ACII qualifications to boost your knowledge and career prospects.
  • Pension scheme for when you feel it’s time to retire.
  • 24-hour support for physical and mental wellbeing.
  • 1 days paid volunteering day to give back to our communities.
  • The Spotlight Awards, where we shine a light on the brightest talent across our group.
Next Steps

So, what are you waiting for? Apply today and one of our team will be in touch. Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No Agencies please.

Account Handler in Solihull employer: The Ardonagh Group

Join our dynamic team in Solihull as an Insurance Account Handler, where you'll enjoy a supportive work culture that prioritises your wellbeing and professional growth. With flexible working options, a generous holiday entitlement, and opportunities to gain industry qualifications, we are committed to helping you thrive in your career while maintaining a healthy work-life balance. Experience the rewarding environment of the UK's largest independent Insurance Brokers, where your contributions are valued and recognised.
The Ardonagh Group

Contact Detail:

The Ardonagh Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Account Handler in Solihull

✨Tip Number 1

Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the lookout for an Account Handler role. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for those interviews by practising common questions related to customer service and relationship-building. We recommend doing mock interviews with friends or family to boost your confidence and get comfortable talking about your experience.

✨Tip Number 3

Show off your personality! When you apply through our website, make sure your application reflects your enthusiasm for the role. Highlight your proactive nature and willingness to learn, as these traits are key to thriving as an Insurance Account Handler.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you top of mind. Plus, it’s a great chance to reiterate your excitement about the opportunity to join our friendly team.

We think you need these skills to ace Account Handler in Solihull

Customer Service
Relationship Building
Proactivity
Initiative
Entrepreneurial Spirit
Willingness to Learn
Confidence in Communication
Team Collaboration
Positive Outlook
Resilience
Honesty and Integrity
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the role of an Insurance Account Handler. Highlight your experience in the insurance industry and any customer service roles you've had. We want to see how your skills match what we're looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you can bring your best self to work every day. Show us your enthusiasm for building relationships with clients.

Show Off Your Initiative: In your application, don’t forget to mention times when you've taken the initiative or shown entrepreneurial spirit. We love candidates who are proactive and curious, so let that shine through!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our friendly team!

How to prepare for a job interview at The Ardonagh Group

✨Know Your Insurance Stuff

Brush up on your knowledge of the insurance industry, especially any recent trends or changes. Being able to discuss these topics confidently will show that you're proactive and genuinely interested in the field.

✨Showcase Your Customer Service Skills

Prepare examples from your past experiences where you’ve excelled in customer service or sales. Highlight how you built relationships with clients and resolved their queries effectively, as this is key for the Account Handler role.

✨Demonstrate Your Initiative

Think of instances where you took the initiative to solve a problem or improve a process. This will showcase your entrepreneurial spirit and willingness to learn, which are traits they value highly.

✨Be Yourself and Stay Positive

During the interview, let your personality shine through! They’re looking for someone who can bring their best self to work every day, so be engaging, collaborative, and show your resilience in adapting to change.

Account Handler in Solihull
The Ardonagh Group
Location: Solihull

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