At a Glance
- Tasks: Support clients with queries and build strong relationships in a dynamic insurance environment.
- Company: Join the friendly Everywhen family in Blackpool, committed to your wellbeing.
- Benefits: 26 days holiday, career progression, CII qualifications, and 24-hour wellbeing support.
- Other info: Enjoy a diverse and inclusive workplace with opportunities for personal growth.
- Why this job: Make a real impact by providing excellent customer service and developing your career.
- Qualifications: Experience in customer service and a proactive, positive attitude.
The predicted salary is between 25000 - 32000 £ per year.
Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as a Personal Lines Insurance Account Handler within our friendly team based in Blackpool.
Every day you will be supporting a designated client portfolio, acting as their first point of contact, building strong relationships, and supporting them with queries as they arise. This role is perfect for you if you love customer service or sales as relationship‑building with our clients will be the key to your success.
Please note this role requires you to work 1 in 4 Saturdays.
What we are looking for in our Account Handlers:
- Most important is your ability to bring your best self to work every day to give our clients the best possible experience.
- Next, we need you to be proactive, use your initiative and show us your entrepreneurial spirit.
- Confidence to work with clients both on the phone as well as by email, so experience in customer service is important too.
- Work well with your team, have a positive outlook, be engaging, collaborative and have the resilience to adapt to whatever changes come your way.
- Demonstrate honesty and integrity, not only is this essential within a financially regulated organisation, but it’s also just the right way to be.
Benefits:
- Holiday entitlement of 26 days plus bank holidays, increasing with length of service.
- Opportunity to progress your career across the entire Everywhen family.
- Gain CII or ACII qualifications to boost your knowledge and career prospects.
- Pension scheme for when you feel it’s time to retire.
- 24‑hour support for physical and mental wellbeing.
- 1 day paid volunteering day to give back to our communities.
- The Spotlight Awards, where we shine a light on the brightest talent across our group.
So, what are you waiting for? Apply today and one of our team will be in touch.
Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.
Personal Lines - Insurance Account Handler employer: The Ardonagh Group
Everywhen is an exceptional employer that prioritises the wellbeing and growth of its employees, offering a supportive work culture in Blackpool. With generous benefits such as 26 days of holiday, career progression opportunities, and a commitment to diversity and inclusion, you will thrive in an environment that values your contributions and encourages personal development. Join our friendly team and enjoy a fulfilling career where your efforts are recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Personal Lines - Insurance Account Handler
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the lookout for new opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for Insurance Account Handlers and practice your responses. Show us your customer service skills and how you build relationships with clients.
✨Tip Number 3
Be proactive! If you see a job that fits, don’t wait around. Apply through our website and follow up with a friendly email to express your enthusiasm. We love seeing candidates who take initiative!
✨Tip Number 4
Show your personality! During interviews, let your positive outlook and collaborative spirit shine through. We want to see how you can fit into our Everywhen family and contribute to our team culture.
We think you need these skills to ace Personal Lines - Insurance Account Handler
Some tips for your application 🫡
Show Your Experience:Make sure to highlight your experience in the insurance industry. We want to see how your background aligns with the role of a Personal Lines Insurance Account Handler, so don’t hold back on those relevant skills and experiences!
Be Personable:Since this role is all about building relationships, let your personality shine through in your application. We’re looking for someone who can connect with clients, so a friendly tone can go a long way!
Tailor Your Application:Take the time to tailor your application to our job description. Mention specific qualities we’re looking for, like proactivity and resilience, to show us you’re the perfect fit for our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our Everywhen family!
How to prepare for a job interview at The Ardonagh Group
✨Know Your Insurance Stuff
Brush up on your knowledge of the insurance industry, especially personal lines. Be ready to discuss your previous experience and how it relates to the role. This shows you’re not just a candidate but someone who understands the field.
✨Show Off Your Customer Service Skills
Prepare examples of how you've successfully handled customer queries in the past. Highlight your ability to build relationships and provide excellent service, as this is key for the role. Think about specific situations where you went above and beyond for a client.
✨Be Proactive and Engaging
Demonstrate your proactive nature during the interview. Share instances where you took the initiative to solve problems or improve processes. Show that you’re not just waiting for instructions but are eager to contribute positively to the team.
✨Embrace Change with a Positive Attitude
Since the role requires adaptability, be prepared to discuss how you've dealt with changes in previous jobs. Emphasise your resilience and positive outlook, as these traits will resonate well with the interviewers looking for a collaborative team player.
