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- Tasks: Lead daily operations and drive continuous improvement in a dynamic insurance environment.
- Company: Join the UK's largest independent Insurance Brokers with a supportive team culture.
- Benefits: Enjoy a competitive salary, bonus structure, and comprehensive employee benefits.
- Why this job: Make a real impact in operational excellence and people development.
- Qualifications: Experience in insurance operations or leadership roles is essential.
- Other info: Hybrid role with opportunities for professional growth and occasional travel.
The predicted salary is between 36000 - 60000 £ per year.
Are you looking to take the next step in your insurance career? Do you have a keen eye for operational excellence and leadership? If so, this brand new opportunity as an Operational Business Lead could be the perfect career move for you.
Joining us as an Operational Business Lead means you’ll benefit from a positive, supportive and well established team within the UK’s largest independent Insurance Brokers. We reward talent with a competitive salary and bonus structure, as well as a comprehensive suite of employee benefits.
This is a hybrid role based from Burgess Hill or Sutton. As Operational Business Lead, within Specialist and Wholesale division within the Professional indemnity space you will play a pivotal role co-ordinating the daily operations of our business, ensuring high-quality service delivery across teams and driving continuous improvement.
About the Role
This is an ideal role for someone who is passionate about operational effectiveness, people development, and contributing positively to the success of a thriving organisation.
Key Responsibilities
- Reporting into the operations manager of Professional Indemnity in overseeing daily activities and helping deliver operational change.
- Maintaining and driving efficiencies across the professional indemnity offices in the South.
- Lead, inspire and support operational teams to deliver the highest levels of client service and efficiency.
- Identify opportunities for process improvement, risk mitigation and operational excellence within the business.
- Collaborate with key stakeholders to design and implement best practices aligned with strategic business goals.
- Oversee daily operational performance metrics and report on progress to senior management.
- Support change management initiatives that enhance team effectiveness and the client experience.
- Ensure compliance with all relevant industry regulations and company policies.
- Champion a culture of inclusion, respect and continuous professional development across your teams.
What We’re Looking For
- Must be a strong communicator who can be flexible and adapt to a fast-paced environment which is constantly evolving and moving forward.
- Experience working in the Insurance sector, ideally within Operational or Leadership roles.
- Strong understanding of operational processes and best practices within a regulated financial environment.
- Knowledge of Professional indemnity would be advantageous but not essential.
- Exceptional communication skills with the ability to motivate and engage colleagues at all levels.
- Proactive, positive approach; able to use initiative to drive improvements and problem-solve.
- Experience of managing change and supporting teams through periods of transition.
- High levels of integrity.
- Strong IT skills with Acturis knowledge preferable.
- Occasional travel to London for meetings may be required.
We are an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us.
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Operational Business Lead employer: The Ardonagh Group
Contact Detail:
The Ardonagh Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Business Lead
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you showcase why you’re the ideal fit for the Operational Business Lead role.
✨Tip Number 3
Practice your communication skills! As a strong communicator, you’ll need to demonstrate your ability to engage and motivate teams. Consider mock interviews or role-playing scenarios to sharpen your delivery.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Operational Business Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Operational Business Lead. Highlight your experience in operational excellence and leadership, and don’t forget to mention any relevant achievements in the insurance sector!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for operational effectiveness and how you can contribute to our team. Be sure to mention specific examples that demonstrate your skills and experience.
Showcase Your Communication Skills: As a strong communicator, it’s essential to reflect this in your application. Use clear and concise language, and make sure to convey your ability to engage and motivate teams effectively.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity as an Operational Business Lead!
How to prepare for a job interview at The Ardonagh Group
✨Know Your Operational Excellence
Make sure you brush up on your knowledge of operational processes and best practices, especially within the insurance sector. Be ready to discuss how you've driven efficiencies in previous roles and how you can apply that experience to this position.
✨Showcase Your Leadership Skills
Prepare examples that highlight your ability to lead and inspire teams. Think about times when you've motivated colleagues or supported them through change. This will demonstrate your fit for a role that requires strong leadership in a fast-paced environment.
✨Communicate Effectively
Since exceptional communication skills are a must, practice articulating your thoughts clearly and confidently. Consider how you can engage with different stakeholders and convey complex ideas simply, as this will be crucial in your role.
✨Emphasise Continuous Improvement
Be ready to discuss specific instances where you've identified opportunities for process improvement. Highlight your proactive approach to problem-solving and how you've implemented changes that enhanced team effectiveness and client experience.
