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- Tasks: Deliver exceptional customer service and process insurance renewals and quotes.
- Company: Leading independent insurance provider with a supportive team culture.
- Benefits: 26 days holiday, professional development, and no prior experience needed.
- Why this job: Join a fast-paced environment and grow your career in customer service.
- Qualifications: No experience required; just a passion for helping others.
- Other info: Great rewards and a dynamic team atmosphere await you!
The predicted salary is between 24000 - 36000 £ per year.
A leading independent insurance provider in Norwich is seeking a Customer Service Advisor to deliver exceptional service to customers over the phone. Candidates need no prior experience, as full training will be provided. You will be responsible for processing renewals and new business quotations while meeting team targets.
This is a role for those who enjoy working in a fast-paced environment with a supportive team culture and rewards. Excellent benefits include 26 days holiday and professional development opportunities.
Insurance Customer Service Advisor - Training Provided in Norwich employer: The Ardonagh Group
Contact Detail:
The Ardonagh Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance Customer Service Advisor - Training Provided in Norwich
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you apply through our website, mention specific things you admire about them.
✨Tip Number 2
Practice your phone skills! Since this role is all about delivering exceptional service over the phone, try role-playing with a friend or family member to get comfortable with handling customer queries.
✨Tip Number 3
Show your enthusiasm! In your interviews, let your passion for helping customers shine through. We want to see that you’re excited about the opportunity to learn and grow with the team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows you’re keen and helps keep you on their radar as they make their decision.
We think you need these skills to ace Insurance Customer Service Advisor - Training Provided in Norwich
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through. We want to see that you’re excited about the opportunity to help customers and be part of our supportive team culture.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role. Even if you don’t have direct experience, think about transferable skills that would make you a great fit for our fast-paced environment.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a strong candidate for the Customer Service Advisor position.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with full training provided!
How to prepare for a job interview at The Ardonagh Group
✨Know the Company
Before your interview, take some time to research the insurance provider. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Practice Common Questions
Even though no prior experience is needed, it's essential to prepare for common customer service questions. Think about how you would handle difficult customers or resolve conflicts. Practising these scenarios can help you feel more confident during the interview.
✨Show Your Team Spirit
Since this role emphasises a supportive team culture, be ready to discuss your experiences working in teams. Share examples of how you've collaborated with others to achieve goals, even if it’s from school projects or volunteer work. This will highlight your ability to fit into their team environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or opportunities for professional development. This shows that you’re proactive and eager to grow within the company, which is a big plus for any employer.
