At a Glance
- Tasks: Optimise digital journeys and enhance user experiences across various platforms.
- Company: Join a leading independent insurance distribution group with a supportive digital team.
- Benefits: 26 days holiday, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on learning and building strong relationships.
- Why this job: Make a real impact on user journeys and help shape exceptional digital experiences.
- Qualifications: Experience in website optimisation, strong communication skills, and knowledge of UX/UI principles.
The predicted salary is between 30000 - 40000 € per year.
This is a 12-month fixed term contract. If you love shaping brilliant digital experiences and turning data into meaningful improvements, this is a role where your work will be seen, felt and celebrated. You’ll join a growing Digital team on a mission to elevate our online journeys, strengthen our brand presence and help deliver ambitious group-wide growth targets. This is your chance to make a real impact across a diverse portfolio of websites and digital channels — bringing ideas to life, championing user needs and helping us deliver an exceptional digital experience end-to-end.
What You’ll Be Doing
- Optimising digital journeys — improving conversion performance and ensuring content is accurate, engaging and aligned with business needs.
- Analysing user behaviour using tools such as Google Analytics and Hotjar to uncover insights and opportunities.
- Designing and testing improvements that enhance customer experience and drive measurable performance uplift.
- Publishing and maintaining CMS content to maximise SEO and accessibility performance.
- Collaborating with specialists across the business and with external agencies to deliver technical and experiential enhancements.
- Reporting on performance to keep optimisation and journey quality front and centre.
- Supporting the Digital Content & Optimisation Manager with the wider optimisation roadmap, content management and digital strategy.
- Contributing to email and SMS activity when needed.
What You’ll Bring
- Experience in website optimisation and/or content management, ideally within financial services or another regulated environment.
- Strong communication skills and the ability to translate data, ideas and recommendations clearly.
- A solid understanding of UX/UI principles and how they influence user behaviour.
- Hands-on experience with CMS platforms (e.g. Umbraco) and analytics tools such as Google Analytics and Hotjar.
- Excellent organisational skills and the ability to thrive in a fast-paced, multi-project environment.
- A collaborative, approachable style with the confidence to work across varied teams and personalities.
Who You Are
- A creative, strategic thinker with a genuine passion for user journeys and conversion optimisation.
- Curious and always learning — you keep up with digital best practice and enjoy sharing knowledge.
- Commercially aware, results-driven and comfortable reporting on performance.
- Resilient, proactive and able to manage competing priorities without losing momentum.
- Someone who enjoys working in a highly networked environment and building strong relationships.
You’ll be part of a supportive, ambitious digital team where your ideas matter and your work directly shapes the experience of thousands of customers. We’ll give you the space to grow, the tools to succeed and the opportunity to make a meaningful impact across one of the UK’s largest independent insurance distribution groups.
Benefits
Holiday entitlement of 26 days plus
Digital Content & Optimisation Specialist in London employer: The Ardonagh Group
Join a dynamic and supportive digital team where your creativity and strategic thinking will directly influence the online experiences of thousands of customers. With a focus on employee growth, we offer a collaborative work culture that values your ideas and provides the tools necessary for success. Enjoy a generous holiday entitlement and the opportunity to make a meaningful impact within one of the UK's largest independent insurance distribution groups.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Content & Optimisation Specialist in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your best work in digital content and optimisation. This is your chance to shine and demonstrate what you can bring to the table.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to digital optimisation. Be ready to discuss how you've used tools like Google Analytics and Hotjar to drive results in past roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our awesome team at StudySmarter.
We think you need these skills to ace Digital Content & Optimisation Specialist in London
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for digital experiences! In your application, share why you love optimising user journeys and how you’ve made a difference in previous roles. We want to feel your excitement!
Be Data-Driven:Since we’re all about turning data into meaningful improvements, make sure to highlight your experience with tools like Google Analytics and Hotjar. Share specific examples of how you've used data to drive performance uplift.
Tailor Your Application:Don’t just send a generic CV! Tailor your application to reflect the skills and experiences mentioned in the job description. Show us how your background aligns with our mission to enhance digital journeys.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at The Ardonagh Group
✨Know Your Digital Stuff
Make sure you brush up on your knowledge of website optimisation and content management. Familiarise yourself with tools like Google Analytics and Hotjar, as well as CMS platforms like Umbraco. Being able to discuss your hands-on experience with these tools will show that you're ready to hit the ground running.
✨Showcase Your Analytical Skills
Prepare to talk about how you've used data to drive improvements in user experience. Think of specific examples where your analysis led to measurable performance uplift. This will demonstrate your ability to turn insights into actionable strategies, which is key for this role.
✨Communicate Clearly
Strong communication skills are a must! Practice explaining complex ideas in simple terms. You might be asked to translate data findings into recommendations, so being clear and concise will help you stand out. Remember, it's all about making your insights accessible to everyone.
✨Be Collaborative
This role involves working with various teams and external agencies, so highlight your collaborative approach. Share examples of how you've successfully worked with others to achieve common goals. Showing that you can build strong relationships will resonate well with the interviewers.
