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- Tasks: Reconcile insurer accounts and manage queries while ensuring compliance with FCA regulations.
- Company: Join a respected business with a growing Client Money Team.
- Benefits: 26 days holiday, flexible hybrid working, and career progression opportunities.
- Other info: Enjoy a dynamic role with excellent transport links in Leeds.
- Why this job: Make a real impact in a supportive environment while developing valuable skills.
- Qualifications: Detail-oriented, proactive, and a clear communicator; training provided.
The predicted salary is between 30000 - 40000 £ per year.
We’re offering an exciting hybrid opportunity to become part of our expanding Client Money Team within Broker Network. As a key member of the team, you’ll play a vital role in ensuring the accurate reconciliation of our Members’ Insurer accounts with their broking systems — all while working to FCA regulations and agreed service levels. This role combines professional challenge with convenience. It is more than just a numbers role: it’s about building strong relationships, solving problems, and delivering outstanding service in a fast‑paced, supportive environment.
What You Will Do
- Reconciling insurer settlements for allocated members in line with FCA regulations, insurer requirements, and internal procedures.
- Managing your own workload to meet agreed service levels (SLAs) and quality standards.
- Building strong relationships with external brokers and businesses, investigating and resolving transaction queries with professionalism and great customer service.
- Ensuring compliance with FCA client and insurer money rules, including identifying and recording any breaches.
- Completing training and assessment exercises from our Compliance and Training Department.
- Using your skills flexibly to support ad‑hoc tasks as required by management.
Who we are looking for
- Detail‑driven and organised – you’ll thrive on accuracy and efficiency.
- Proactive and adaptable – able to manage high volumes of work while keeping standards high.
- A clear communicator – confident in building relationships and resolving queries.
- Customer‑focused – passionate about delivering exceptional service both independently and as part of a team.
- Experience in an FCA‑regulated role or knowledge of insurance broking systems would be a bonus, but not essential — we’ll provide full training.
If you’re a quick learner with a sharp eye for detail, this could be the perfect next step in your career.
Why Join Us?
- Be part of a growing team in a respected business.
- Gain specialist training and develop valuable skills in a regulated environment.
- Enjoy a hybrid working model with flexibility once training is complete.
- Work in a supportive environment where your accuracy and dedication make a real impact.
Benefits
- Holiday entitlement of 26 days plus bank holidays, increasing with length of service.
- 35 hour working week.
- Opportunity to progress your career across the entire Ardonagh family.
- Award‑winning learning.
We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.
Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received.
Insurer Reconciliation Executive employer: The Ardonagh Group
Contact Detail:
The Ardonagh Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurer Reconciliation Executive
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Broker Network or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by researching common questions for roles like Insurer Reconciliation Executive. Think about how your skills match the job description and be ready to share examples of your problem-solving and customer service experiences.
✨Tip Number 3
Show off your attention to detail! During interviews, highlight specific instances where your accuracy made a difference. This role is all about precision, so let them know you’ve got it covered.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Insurer Reconciliation Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Insurer Reconciliation Executive role. Highlight any relevant experience in FCA-regulated environments or insurance broking systems, even if it's just a brief mention.
Craft a Compelling Cover Letter: Use your cover letter to showcase your passion for delivering exceptional service and your ability to build strong relationships. This is your chance to let your personality shine through and explain why you’re the perfect fit for our team.
Showcase Your Attention to Detail: Since this role is all about accuracy and efficiency, make sure to demonstrate your detail-oriented nature in your application. Use specific examples from your past experiences where you’ve successfully managed workloads while maintaining high standards.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the information you need about the role and our company there!
How to prepare for a job interview at The Ardonagh Group
✨Know Your Numbers
Since this role is all about reconciliation and accuracy, brush up on your numerical skills. Be prepared to discuss how you ensure precision in your work and share examples of how you've handled discrepancies in the past.
✨Understand FCA Regulations
Familiarise yourself with FCA regulations related to client and insurer money. This knowledge will not only impress your interviewers but also show that you're serious about compliance and understand the importance of these rules in the insurance industry.
✨Build Rapport
This position requires strong relationship-building skills. Think of ways to demonstrate your ability to connect with others, whether through previous roles or personal experiences. Be ready to share how you’ve resolved conflicts or queries with professionalism.
✨Show Your Adaptability
The job mentions managing high volumes of work while maintaining quality. Prepare examples that showcase your adaptability and how you've successfully juggled multiple tasks in a fast-paced environment. Highlight your proactive approach to problem-solving.