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For Companies At a Glance
- Tasks: Support clients and build strong relationships in the insurance industry.
- Company: Join The Ardonagh Group, the UK's largest independent Insurance Brokers.
- Benefits: Enjoy 26 days holiday, a pension scheme, and mental wellbeing support.
- Why this job: No weekends! Work in a friendly team with opportunities for career growth.
- Qualifications: Experience in the insurance industry and a passion for customer service.
- Other info: Flexible working options and a commitment to diversity and inclusion.
The predicted salary is between 30000 - 42000 £ per year.
Ready for Your Next Big Career Move in Insurance?
Join Our Friendly Team in Leeds as an Insurance Account Handler
Are you experienced in the insurance industry and looking for a new challenge? We’ve got an exciting opportunity for you to become part of the UK’s largest independent insurance broker, right here in Leeds.
As an Insurance Account Handler, you’ll enjoy a Monday to Friday schedule (yes, weekends off!), a competitive salary based on your experience, and a generous bonus structure. Plus, you’ll benefit from our flexible and hybrid working options—because we know the 9–5 doesn’t suit everyone.
What You’ll Be Doing
You’ll be the go-to person for a designated portfolio of clients, building strong relationships and supporting them with their insurance needs. If you thrive on delivering excellent customer service and enjoy building rapport, this role is tailor‑made for you.
What We’re Looking For
We’re open to diverse backgrounds, but here are a few essentials:
- Insurance industry experience is a must.
- A positive, proactive attitude and a drive to deliver the best client experience.
- Curiosity and a willingness to learn — we’ll support you with qualifications like CII or ACII.
- Confidence in communication, both over the phone and face‑to‑face.
- A collaborative spirit and the resilience to adapt in a fast‑paced environment.
- Integrity and honesty — essential in our regulated industry and valued in our culture.
What You’ll Get in Return
We care about our people and their wellbeing. Here’s a snapshot of the benefits:
- 26 days holiday plus bank holidays
- Career progression opportunities across our group
- Professional qualifications to boost your career
- Pension scheme for your future
- 24/7 wellbeing support
- Paid volunteering day to give back to your community
- Spotlight Awards to celebrate our brightest stars
Ready to take the next step? Apply today and one of our team members will be in touch.
#AIB IND01
Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.
Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received.
Note to recruiters and employment agencies: We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening.
Click here to see our standard benefits page.
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Insurance Account Handler employer: The Ardonagh Group
Contact Detail:
The Ardonagh Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance Account Handler
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the hunt for an Account Handler role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research The Ardonagh Group and understand their values and services. Tailor your answers to show how your experience aligns with their needs, especially in customer service and relationship-building.
✨Tip Number 3
Show off your personality! During interviews, be yourself and let your enthusiasm for the role shine through. Remember, they’re looking for someone who fits into their friendly team, so don’t hold back on your positive vibes.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining The Ardonagh Group and ready to take that next step in your career.
We think you need these skills to ace Insurance Account Handler
Some tips for your application 🫡
Show Your Experience: Make sure to highlight your experience in the insurance industry. We want to see how your background aligns with the role of an Insurance Account Handler, so don’t hold back on sharing relevant details!
Be Yourself: We’re looking for genuine personalities! Let your unique self shine through in your application. Share your passion for customer service and how you build relationships with clients.
Tailor Your Application: Take a moment to tailor your application to the job description. Mention specific skills or experiences that relate to being proactive and using your initiative, as these are key traits we value.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at The Ardonagh Group
✨Know Your Insurance Stuff
Make sure you brush up on your insurance knowledge before the interview. Understand the basics of the industry, key terms, and recent trends. This will show that you're not just a candidate but someone genuinely interested in the field.
✨Show Off Your People Skills
As an Insurance Account Handler, building relationships is key. Prepare examples of how you've successfully managed client relationships or resolved customer issues in the past. This will demonstrate your ability to connect with clients and provide excellent service.
✨Be Proactive and Curious
The role requires initiative and a willingness to learn. Think of times when you've taken the lead on a project or sought out new information. Share these experiences to highlight your proactive nature and eagerness to grow within the company.
✨Emphasise Teamwork and Adaptability
The interviewers will want to see how well you work with others. Prepare to discuss your experiences in team settings and how you've adapted to changes in the workplace. A positive attitude and resilience are crucial, so make sure to convey that during your chat.
