At a Glance
- Tasks: Build strong client relationships and support their insurance needs.
- Company: Join the UK's largest independent insurance broker in Taunton.
- Benefits: 26 days holiday, career progression, professional qualifications, and wellbeing support.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Insurance experience is a plus, but a positive attitude and willingness to learn are key.
- Other info: Inclusive culture with opportunities for personal and professional growth.
The predicted salary is between 30000 - 48000 £ per year.
Overview
Ready for Your Next Big Career Move in Insurance? Join Our Friendly Team in Taunton as an Insurance Account Handler. We are part of the UK’s largest independent insurance broker, based in Taunton.
As an Insurance Account Handler, you’ll enjoy a Monday to Friday schedule (weekends off), a competitive salary based on your experience, and a generous bonus structure. You’ll also benefit from our flexible and hybrid working options.
What You’ll Be Doing
You’ll be the go-to person for a designated portfolio of clients, building strong relationships and supporting them with their insurance needs. If you thrive on delivering excellent customer service and enjoy building rapport, this role is tailor-made for you.
What We’re Looking For
- Insurance industry experience is desirable but not essential
- A positive, proactive attitude and a drive to deliver the best client experience.
- Curiosity and a willingness to learn — we’ll support you with qualifications like CII or ACII.
- Confidence in communication, both over the phone and face-to-face.
- A collaborative spirit and the resilience to adapt in a fast-paced environment.
- Integrity and honesty— essential in our regulated industry and valued in our culture.
What You’ll Get in Return
- 26 days holiday plus bank holidays
- Career progression opportunities across our group
- Professional qualifications to boost your career
- Pension scheme for your future
- 24/7 wellbeing support
- Paid volunteering day to give back to your community
- Spotlight Awards to celebrate our brightest stars
Ready to take the next step? Apply today and one of our team members will be in touch.
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Everywhere is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.
Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No Agencies please.
Benefits vary by role and location. See our standard benefits page for details.
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Insurance Account Handler employer: The Ardonagh Group
Contact Detail:
The Ardonagh Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance Account Handler
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the lookout for new opportunities. You never know who might have a lead or be able to refer you to a great position.
✨Tip Number 2
Prepare for those interviews! Research common questions for Insurance Account Handlers and practice your responses. Show off your customer service skills and how you can build strong relationships with clients—this is key!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We’ve got loads of exciting roles waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications this way!
We think you need these skills to ace Insurance Account Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Insurance Account Handler role. Highlight any relevant insurance experience, even if it's not extensive, and showcase your customer service skills.
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Mention why you’re excited about joining our friendly team in Taunton and how you can contribute to delivering excellent client experiences.
Show Off Your Communication Skills: Since communication is key in this role, make sure your application is clear and concise. Use a friendly tone that reflects your personality, and don’t hesitate to show your proactive attitude and willingness to learn.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at The Ardonagh Group
✨Know Your Stuff
Make sure you brush up on your insurance knowledge before the interview. Familiarise yourself with common terms and concepts in the industry, as well as the specific services offered by the company. This will show that you're genuinely interested and ready to hit the ground running.
✨Showcase Your People Skills
As an Insurance Account Handler, building relationships is key. Prepare examples of how you've successfully managed client relationships in the past. Think about times when you went above and beyond for a client or resolved a tricky situation—these stories will highlight your customer service skills.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the company culture, team dynamics, or opportunities for professional development. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
✨Be Yourself
Authenticity goes a long way. Let your personality shine through during the interview. The company values integrity and honesty, so being genuine will resonate well with the interviewers. Plus, it’ll help you feel more comfortable and confident throughout the process.