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- Tasks: Support high-net-worth clients, build relationships, and assist with queries.
- Company: Join a friendly team at a leading insurance company in Glasgow.
- Benefits: 26 days holiday, career progression, CII qualifications, and wellness support.
- Why this job: Make a real impact in client relationships while advancing your career.
- Qualifications: 2 years insurance experience, strong communication, and a proactive attitude.
- Other info: Inclusive workplace with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as a Senior Account Handler within our friendly team based in Glasgow.
So, what does the role of a Senior Account Handler here involve?
Every day you will be supporting a designated client portfolio, acting as their first point of contact, building strong relationships, and supporting them with queries as they arise. This role is perfect for you if you love customer service as relationship-building with our clients will be the key to your success.
In this role you will be working on a protected book of high-net-worth clients. As a Senior Account Handler you will provide support to colleagues along with the Team Leader and provide training to the team where required.
Responsibilities
- Support a designated client portfolio as the first point of contact, building strong relationships and assisting with queries as they arise.
- Provide support to colleagues, the Team Leader, and train the team where required on a protected book of high-net-worth clients.
- Maintain a proactive and professional relationship with clients to ensure high-quality service.
- Collaborate with the team to support client needs and contribute to a positive, collaborative work environment.
- Be proactive, use your initiative and demonstrate an entrepreneurial spirit.
Qualifications
- Minimum of 2 years experience working in the Insurance Industry.
- Time management skills with the ability to work independently.
- Experience of cross selling and upselling products.
- Knowledge of motor and home insurance.
- Ability to develop and maintain client relationships.
- Willingness to learn and be curious.
- Work well with your team, have a positive outlook, be engaging, collaborative and have the resilience to adapt to whatever changes come your way.
Benefits
- Holiday entitlement of 26 days plus bank holidays.
- Opportunity to progress your career across the entire Everywhen family.
- Gain CII or ACII qualifications to boost your knowledge and career prospects.
- Pensions scheme for when you feel it’s time to retire.
- 24-hour support for physical and mental wellbeing.
- 1 day paid volunteering day to give back to our communities.
- The Spotlight Awards, where we shine a light on the brightest talent across our group.
So, what are you waiting for? Apply today and one of our team will be in touch.
Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.
Senior Account Handler - Personal Lines in Glasgow employer: The Ardonagh Group
Contact Detail:
The Ardonagh Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Handler - Personal Lines in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the lookout for a Senior Account Handler role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your customer service skills. Think of examples where you've built strong relationships with clients, especially in high-net-worth scenarios. We want to see that you can handle queries with ease and professionalism!
✨Tip Number 3
Show off your initiative! During interviews, share instances where you've gone above and beyond for clients or your team. Highlighting your entrepreneurial spirit will definitely catch our attention and show that you're a great fit for our collaborative environment.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you're genuinely interested in joining our friendly team in Glasgow.
We think you need these skills to ace Senior Account Handler - Personal Lines in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Account Handler role. Highlight your experience in the insurance industry, especially any work with high-net-worth clients. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for customer service and relationship-building. Let us know why you’re excited about this opportunity and how you can contribute to our team.
Showcase Your Skills: Don’t forget to highlight your time management skills and any experience with cross-selling or upselling products. We love seeing candidates who are proactive and have an entrepreneurial spirit, so make sure to mention those traits!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get back to you quickly. So, what are you waiting for? Hit that apply button!
How to prepare for a job interview at The Ardonagh Group
✨Know Your Insurance Stuff
Make sure you brush up on your knowledge of motor and home insurance. Be ready to discuss specific products and how they can benefit high-net-worth clients. This will show that you're not just familiar with the industry, but that you can also provide valuable insights.
✨Showcase Your Relationship-Building Skills
Since this role is all about building strong client relationships, prepare examples from your past experiences where you've successfully managed client portfolios. Highlight how you’ve handled queries and maintained a proactive approach to customer service.
✨Demonstrate Team Spirit
The job involves supporting colleagues and training team members, so be ready to talk about your teamwork experiences. Share instances where you collaborated effectively or took the initiative to help others, showcasing your positive and engaging attitude.
✨Be Ready to Upsell
With experience in cross-selling and upselling being crucial, think of examples where you've successfully identified opportunities to enhance client offerings. Discuss how you approached these situations and the outcomes, as this will demonstrate your entrepreneurial spirit.
