Insurance Customer Support Specialist (Hybrid) in Darwen
Insurance Customer Support Specialist (Hybrid)

Insurance Customer Support Specialist (Hybrid) in Darwen

Darwen Full-Time 24000 - 24000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide top-notch customer service and handle client queries with efficiency.
  • Company: Leading independent insurance broker with a focus on employee wellbeing.
  • Benefits: Earn up to £24,000 p/a, enjoy hybrid work after probation, and receive training.
  • Why this job: Join a supportive team and make a difference in clients' lives.
  • Qualifications: No experience needed; just bring your passion for helping others.
  • Other info: Inclusive workplace with a strong emphasis on employee support.

The predicted salary is between 24000 - 24000 £ per year.

A leading independent insurance broker is seeking a Customer Service Representative in Darwen. This full-time role offers up to £24,000 p/a with training provided for those without experience. Enjoy working Monday to Friday with a hybrid option after probation.

Your responsibilities will include providing customer service support to clients and handling queries efficiently. You will join a supportive team and be part of an inclusive organization that values employee wellbeing.

Insurance Customer Support Specialist (Hybrid) in Darwen employer: The Ardonagh Group

Join a leading independent insurance broker in Darwen, where you will be part of a supportive and inclusive team that prioritises employee wellbeing. With a competitive salary of up to £24,000 per annum and comprehensive training for those new to the industry, this role offers a fantastic opportunity for personal and professional growth. Enjoy a balanced work-life with a Monday to Friday schedule and the flexibility of a hybrid working model after your probation period.
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Contact Detail:

The Ardonagh Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Insurance Customer Support Specialist (Hybrid) in Darwen

✨Tip Number 1

Network like a pro! Reach out to current employees at the company on LinkedIn or through mutual connections. A friendly chat can give you insider info and might even lead to a referral!

✨Tip Number 2

Prepare for the interview by practising common customer service scenarios. Think about how you'd handle tricky situations and be ready to share your thought process. We want to see your problem-solving skills in action!

✨Tip Number 3

Show your enthusiasm! When you get the chance to speak with the hiring team, let them know why you're excited about the role and the company. A genuine passion for customer support can really set you apart.

✨Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows that you’re keen on the position. Plus, it’s a great way to reiterate your interest in joining their supportive team.

We think you need these skills to ace Insurance Customer Support Specialist (Hybrid) in Darwen

Customer Service Skills
Query Handling
Communication Skills
Teamwork
Problem-Solving Skills
Time Management
Adaptability
Attention to Detail

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the job description. We want to see how you can bring value to our team, so don’t be shy about showcasing your customer service skills!

Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re excited about the role and how your background makes you a great fit. Keep it friendly and professional – we love a personal touch!

Showcase Your Communication Skills: As an Insurance Customer Support Specialist, clear communication is key. In your application, demonstrate your ability to handle queries and provide support effectively. We’re looking for someone who can connect with clients effortlessly!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about our company culture while you’re at it!

How to prepare for a job interview at The Ardonagh Group

✨Know Your Stuff

Before the interview, make sure you understand the basics of insurance and customer service. Brush up on common queries clients might have and think about how you would handle them. This will show that you're proactive and ready to jump in.

✨Show Your People Skills

As a Customer Support Specialist, you'll be dealing with clients all day. During the interview, share examples of how you've successfully handled difficult customers or resolved conflicts in the past. This will highlight your ability to communicate effectively and empathise with clients.

✨Ask Smart Questions

Prepare a few thoughtful questions about the company culture, team dynamics, or training opportunities. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.

✨Be Yourself

The interviewers want to see the real you! Don’t be afraid to let your personality shine through. Being genuine can help you connect better with the team and demonstrate that you’d be a great addition to their supportive environment.

Insurance Customer Support Specialist (Hybrid) in Darwen
The Ardonagh Group
Location: Darwen

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