At a Glance
- Tasks: Lead a team in managing client relationships and ensuring top-notch insurance services.
- Company: Join a forward-thinking insurance firm committed to diversity and inclusion.
- Benefits: Competitive salary, career development, and a supportive work environment.
- Other info: Dynamic role with opportunities for personal growth and team leadership.
- Why this job: Make a real impact by building trusted client relationships in the insurance industry.
- Qualifications: Extensive insurance broking experience and strong relationship-building skills.
The predicted salary is between 40000 - 50000 € per year.
We’re on the hunt for a talented Insurance Broking Services Manager who uses their knowledge and experience of the Insurance Industry to lead a team and build strong, trusted, and profitable client and customer relationships.
Responsible for the day‑to‑day management of your team and supporting your Team Director who will maintain overall responsibility for the Commercial Team book of business.
- Ensuring the Account Handlers undertake accurate processing of renewals and work within the confines of the company processes and procedures.
- Responsible for management administration for Account Handlers (holidays, sickness, absence).
- Establish recruitment needs and take responsibility for the interviewing process and implementation of training procedures for new starters of all direct reports within the team.
- Deal with performance issues for the team and conduct matters quickly and appropriately.
- Responsible for the setting of personal training plans and carrying out appraisals for your direct reports.
- As part of the Account Handler role you will provide a quality service to existing clients, covering all aspects of their insurance arrangements; advise, review, arrange and secure the appropriate cover at a competitive premium.
- Deal with new business, mid‑term adjustments and renewals in the relevant markets according to company terms and conditions.
- Deal with telephone enquiries promptly, referring the query to the appropriate person when the enquiry falls outside your own knowledge and experience.
It’s essential that you have extensive insurance broking experience as you will be offering a complete commercial experience to existing customers. You will have the ability to prioritise and organise your own workload to ensure deadlines are adhered to. You need to have excellent relationship skills, have enthusiasm and be a problem solver. It would be advantageous if you have some team leader or people management experience.
Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.
Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No Agencies please.
Broking Services Manager in Croydon employer: The Ardonagh Group
At Everywhen, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our commitment to diversity, equity, and inclusion ensures that every employee feels valued and empowered to reach their full potential. With ample opportunities for professional growth and a supportive team environment, the role of Broking Services Manager here is not just a job, but a meaningful career path in the heart of the insurance industry.
StudySmarter Expert Advice🤫
We think this is how you could land Broking Services Manager in Croydon
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the lookout for a Broking Services Manager role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their approach to client relationships and team management. This will help you tailor your answers and show that you're not just a fit for the role, but for the company too!
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss your experience in managing teams and handling performance issues. Use specific examples to demonstrate how you've built strong relationships and improved team performance in the past.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team and contributing to our success.
We think you need these skills to ace Broking Services Manager in Croydon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Broking Services Manager role. Highlight your insurance broking experience and any team leadership skills you have. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the insurance industry and how you can build strong client relationships. Let us know what makes you the perfect fit for our team.
Showcase Your Problem-Solving Skills:In your application, don’t forget to mention specific examples of how you've tackled challenges in previous roles. We love seeing candidates who can think on their feet and come up with effective solutions!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Ardonagh Group
✨Know Your Insurance Stuff
Make sure you brush up on your insurance knowledge before the interview. Understand the latest trends in the industry, key regulations, and how they impact broking services. This will show that you're not just experienced but also current and engaged with the field.
✨Showcase Your Leadership Skills
As a Broking Services Manager, you'll be leading a team. Be ready to discuss your previous leadership experiences, how you've managed performance issues, and your approach to training new starters. Use specific examples to illustrate your ability to motivate and develop your team.
✨Demonstrate Relationship Building
This role is all about building strong client relationships. Prepare to share examples of how you've successfully managed client accounts, resolved issues, and maintained trust. Highlight your communication skills and your ability to handle enquiries effectively.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about past challenges you've faced in broking services and how you overcame them. This will help you demonstrate your critical thinking and decision-making skills during the interview.
