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- Tasks: Support clients with queries and build strong relationships in the insurance sector.
- Company: Join the UK's largest independent Insurance Brokers in a friendly team.
- Benefits: 26 days holiday, career progression, CII qualifications, and wellness support.
- Why this job: Make a real impact by providing excellent customer service and building client relationships.
- Qualifications: Experience in the insurance industry and strong customer service skills required.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in Cromer. Joining us as a Personal Lines Account Handler means you'll earn a basic salary relative to your experience as well as a generous bonus structure. You’ll also be rewarded with all the great benefits of working with the UK’s largest independent Insurance Brokers.
Responsibilities
- Every day you will be supporting a designated client portfolio, acting as their first point of contact, building strong relationships, and supporting them with queries as they arise.
- This role is perfect for you if you love customer service or sales as relationship-building with our clients will be the key to your success.
- This role is based in Cromer but you will also be required to work at our office in Drayton, Norwich from time to time.
What we’re looking for
- Insurance Industry experience is essential for this role, the rest is all about you as a person.
- Most important is your ability to bring your best self to work every day to give our clients the best possible experience.
- Be proactive, use your initiative and show us your entrepreneurial spirit.
- Confidence to work with clients both on the phone as well as by email, so experience in customer service is important too.
- Work well with your team, have a positive outlook, be engaging, collaborative and have the resilience to adapt to whatever changes come your way.
- Demonstrate honesty and integrity, not only is this essential within a financially regulated organisation, but it’s also just the right way to be.
Benefits and culture
- Holiday entitlement of 26 days plus bank holidays, increasing with length of service.
- Opportunity to progress your career across the entire Ardonagh family.
- Gain CII or ACII qualifications to boost your knowledge and career prospects.
- Pension scheme for when you feel it’s time to retire.
- 24-hour support for physical and mental wellbeing.
- 1 day paid volunteering day to give back to our communities.
- The Spotlight Awards, where we shine a light on the brightest talent across our group.
So, what are you waiting for? Apply today and one of our team will be in touch. Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.
Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received.
Insurance Account Handler - Personal Lines in Cromer employer: The Ardonagh Group
Contact Detail:
The Ardonagh Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance Account Handler - Personal Lines in Cromer
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the lookout for new opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to personal lines insurance. Show us your knowledge and experience, and don’t forget to highlight your customer service skills!
✨Tip Number 3
Be proactive! If you see a job posting that excites you, apply through our website right away. The sooner you get your application in, the better your chances of standing out from the crowd.
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a great way to reiterate your interest in the role and remind us why you’d be a fantastic fit for the team!
We think you need these skills to ace Insurance Account Handler - Personal Lines in Cromer
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your experience in the insurance industry. We want to see how your background aligns with the role of an Insurance Account Handler, so don’t hold back on those relevant skills and experiences!
Be Personable: Since this role is all about building relationships, let your personality shine through in your application. We’re looking for someone who can connect with clients, so a friendly tone can go a long way!
Tailor Your Application: Take a moment to tailor your CV and cover letter to match the job description. We love seeing candidates who take the time to understand what we’re looking for and reflect that in their application.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Ardonagh Group
✨Know Your Insurance Stuff
Make sure you brush up on your insurance knowledge, especially in personal lines. Familiarise yourself with common policies and terms, as well as any recent changes in the industry. This will show that you're not just experienced but also genuinely interested in the field.
✨Showcase Your Customer Service Skills
Since this role is all about building relationships, be ready to share specific examples of how you've excelled in customer service. Think of times when you went above and beyond for a client or resolved a tricky situation. This will highlight your proactive approach and ability to connect with clients.
✨Demonstrate Your Team Spirit
The company values collaboration, so be prepared to discuss how you work within a team. Share experiences where you contributed to team success or supported colleagues. This will show that you’re not just a lone wolf but someone who thrives in a team environment.
✨Embrace Change with Positivity
Adaptability is key in the insurance world. Be ready to talk about how you've handled changes or challenges in previous roles. Highlight your resilience and positive outlook, as this will resonate well with the interviewers looking for someone who can navigate the ups and downs of the industry.
