Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support clients, build relationships, and handle queries in a dynamic insurance environment.
- Company: Join a thriving insurance company with a focus on diversity and inclusion.
- Benefits: 26 days holiday, career progression, CII qualifications, and mental wellbeing support.
- Other info: Enjoy a vibrant workplace with opportunities for personal and professional growth.
- Why this job: Make a real impact by providing excellent customer service and building strong client connections.
- Qualifications: Experience in customer service and a proactive, positive attitude.
The predicted salary is between 30000 - 40000 £ per year.
Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as a Commercial Insurance Account Handler which can be worked from our Lancaster or Lytham office.
What does the role involve? Every day you will be supporting a designated client portfolio, acting as their first point of contact, building strong relationships, and supporting them with queries as they arise. This role is perfect for you if you love customer service or sales, as relationship‑building with our clients will be the key to your success.
What are we looking for? Most important is your ability to bring your best self to work every day to give our clients the best possible experience. Next, we need you to be proactive, use your initiative and show us your entrepreneurial spirit. Confidence to work with clients both on the phone as well as by email, so experience in customer service is important too. Work well with your team, have a positive outlook, be engaging, collaborative and have the resilience to adapt to whatever changes come your way. It never gets boring here. Demonstrate honesty and integrity, not only is this essential within a financially regulated organisation, but it’s also just the right way to be.
Benefits:
- Holiday entitlement of 26 days plus bank holidays, increasing with length of service.
- Opportunity to progress your career across the entire Everywhen family.
- Gain CII or ACII qualifications to boost your knowledge and career prospects.
- Pension scheme for when you feel it’s time to retire.
- 24-hour support for physical and mental wellbeing.
- 1 day paid volunteering day to give back to our communities.
- The Spotlight Awards, where we shine a light on the brightest talent across our group.
Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.
Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. So, what are you waiting for? Apply today and one of our team will be in touch.
Commercial Insurance Account Handler employer: The Ardonagh Group
Contact Detail:
The Ardonagh Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Insurance Account Handler
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the lookout for new opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially their approach to customer service and relationship-building. This will help you show off your proactive attitude and entrepreneurial spirit during the chat.
✨Tip Number 3
Practice your communication skills! Whether it’s over the phone or via email, being confident and engaging is key. Try role-playing with a friend to get comfortable with common interview questions and scenarios.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Commercial Insurance Account Handler
Some tips for your application 🫡
Show Your Experience: Make sure to highlight your experience in the insurance industry. We want to see how you've supported clients and built relationships in your previous roles. Use specific examples to demonstrate your skills!
Be Personable: Since this role is all about customer service, let your personality shine through! We love seeing candidates who can engage with clients and show their enthusiasm for helping others. Don't be afraid to show us your friendly side!
Tailor Your Application: Take a moment to tailor your application to the job description. We’re looking for proactive individuals with an entrepreneurial spirit, so make sure to reflect that in your cover letter and CV. Show us why you’re the perfect fit!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures it gets into the right hands. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at The Ardonagh Group
✨Know Your Insurance Stuff
Brush up on your knowledge of the insurance industry, especially commercial insurance. Be ready to discuss trends, regulations, and any recent changes that could impact clients. This shows you’re proactive and genuinely interested in the field.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve excelled in customer service or sales. Think about specific situations where you built strong relationships with clients or resolved issues effectively. This will demonstrate your ability to connect with clients.
✨Be Ready to Adapt
Since the role requires resilience and adaptability, think of times when you’ve successfully navigated change or challenges in a work environment. Share these stories to highlight your flexibility and positive outlook.
✨Emphasise Honesty and Integrity
Given the importance of integrity in a regulated organisation, be prepared to discuss how you uphold these values in your work. Share examples that illustrate your commitment to ethical practices and building trust with clients.