Client Executive - Insurance

Client Executive - Insurance

Swansea Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Support clients, build relationships, and provide top-notch customer service.
  • Company: Join The Ardonagh Group, the UK's largest independent Insurance Brokers.
  • Benefits: Enjoy 26 days holiday, flexible working, and opportunities for professional qualifications.
  • Why this job: Make a real impact in the insurance industry while enjoying a supportive work culture.
  • Qualifications: Experience in insurance and a proactive, team-oriented attitude are essential.
  • Other info: Hybrid working options available and a focus on diversity and inclusion.

The predicted salary is between 36000 - 60000 £ per year.

Join to apply for the Client Executive – Insurance role at The Ardonagh Group

Do you have experience working in the Insurance industry? Are you looking for your next move? We have an exciting opportunity as an Insurance Account Handler within our team based in Swansea.

Joining us as an Insurance Account Handler means you\\\’ll work Monday to Friday (no weekends) with a basic salary relative to experience and a generous bonus structure. You’ll also receive benefits of working with the UK’s largest independent Insurance Brokers. We are open to hearing from people from all backgrounds and offer hybrid and flexible working for Account Handlers if the 9-5 life isn\\\’t for you.

Overview

What does the role involve?

  • Supporting a designated client portfolio as the first point of contact, building strong relationships, and assisting with client queries.
  • Providing excellent customer service and benefiting from relationship-building with clients.

What we\\\’re looking for

Some experience in the Insurance Industry is essential; the rest is about you as a person:

  • Ability to bring your best self to work daily to give clients the best experience
  • Proactive, with initiative and entrepreneurial spirit
  • Willingness to learn and curiosity; opportunities to gain qualifications are available
  • Confidence to work with clients on the phone and face to face; some customer service experience is important
  • Team-oriented, positive, collaborative, and resilient to changes
  • Honesty and integrity, essential in a financially regulated organisation

Benefits

  • Holiday entitlement of 26 days plus bank holidays
  • Progression opportunities across the Ardonagh family
  • Opportunity to gain CII or ACII qualifications
  • Pension scheme
  • 24-hour support for physical and mental wellbeing
  • Volunteer day to give back to communities
  • The Spotlight Awards to recognise talent across the group

Equal Opportunities: Everywhen is an equal opportunities employer with a diversity, equity and inclusion strategy. We are committed to a working environment that is inclusive and enables people to reach their full potential.

If your application is successful, we will conduct employment checks prior to starting, including verification of recent employment, address, credit history, and a standard criminal record check.

Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No Agencies please.

Click here to see our standard benefits page

Seniority level

  • Not Applicable

Employment type

  • Other

Job function

  • Business Development and Sales

Industries

  • Insurance

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Client Executive - Insurance employer: The Ardonagh Group

The Ardonagh Group is an exceptional employer, offering a dynamic work environment in Swansea where you can thrive as a Client Executive in the Insurance sector. With a strong focus on employee growth, we provide opportunities for professional development, including support for gaining industry qualifications, alongside a generous benefits package that includes 26 days of holiday and a commitment to your wellbeing. Our inclusive culture fosters collaboration and innovation, making it a rewarding place to build your career while enjoying a healthy work-life balance.
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Contact Detail:

The Ardonagh Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Executive - Insurance

✨Tip Number 1

Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.

✨Tip Number 2

Prepare for those interviews! Research The Ardonagh Group and understand their values and services. Tailor your responses to show how your experience aligns with their needs, especially in client relations.

✨Tip Number 3

Practice makes perfect! Do mock interviews with friends or family to build your confidence. Focus on showcasing your proactive attitude and customer service skills, which are key for the Client Executive role.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining The Ardonagh Group and ready to take that next step in your career.

We think you need these skills to ace Client Executive - Insurance

Insurance Industry Experience
Customer Service Skills
Relationship Building
Proactive Approach
Initiative
Entrepreneurial Spirit
Willingness to Learn
Confidence in Client Interactions
Team-Oriented
Positive Attitude
Collaboration Skills
Resilience to Change
Honesty and Integrity

Some tips for your application 🫡

Tailor Your CV: Make sure your CV speaks directly to the role of Client Executive - Insurance. Highlight your experience in the insurance industry and any relevant skills that match what we're looking for. A personalised CV shows us you’re genuinely interested!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for our team. Share specific examples of how you've built client relationships or provided excellent customer service in the past.

Show Your Personality: We want to get to know the real you! Don’t be afraid to let your personality come through in your application. We value honesty and integrity, so be yourself and show us how you can bring your best self to work.

Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at The Ardonagh Group

✨Know Your Insurance Stuff

Make sure you brush up on your insurance knowledge before the interview. Understand the basics of the industry, key terms, and current trends. This will show that you're not just interested in the role but also passionate about the field.

✨Showcase Your Customer Service Skills

Since the role involves building strong relationships with clients, be ready to share examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond to help a client.

✨Be Proactive and Curious

Demonstrate your proactive nature by asking insightful questions during the interview. This shows your willingness to learn and engage with the company. Prepare a few questions about their client portfolio or the team dynamics to spark a conversation.

✨Emphasise Team Spirit

The Ardonagh Group values collaboration, so highlight your ability to work well in a team. Share experiences where you contributed to a team goal or supported colleagues, showcasing your positive and resilient attitude.

Client Executive - Insurance
The Ardonagh Group
Location: Swansea
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