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- Tasks: Review client interactions to ensure accuracy and compliance with regulations.
- Company: Leading health and protection insurance comparison service in the UK.
- Benefits: Competitive salary, 26 days holiday, subsidised health insurance, and comprehensive training.
- Why this job: Join a supportive culture and help maintain high standards in client interactions.
- Qualifications: Attention to detail and a passion for quality assurance.
- Other info: Full-time role with opportunities for personal and professional growth.
The predicted salary is between 24570 - 24570 £ per year.
A leading health and protection insurance comparison service in the UK is seeking a Call Listening Administrator in Cirencester. In this full-time role, you will play a key part in maintaining high standards by reviewing client interactions to ensure accuracy and compliance with regulations.
The position offers a competitive salary of £24,570, comprehensive training, and numerous employee benefits including 26 days holiday, subsidised health insurance, and a supportive work culture.
Call Listening & Quality Assurance Analyst in Cirencester employer: The Ardonagh Group
Contact Detail:
The Ardonagh Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Call Listening & Quality Assurance Analyst in Cirencester
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Before any interview, run through common questions and scenarios related to call listening and quality assurance. We can even help you with mock interviews to boost your confidence!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Call Listening & Quality Assurance Analyst in Cirencester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Call Listening & Quality Assurance Analyst role. Highlight any relevant experience you have in quality assurance or client interactions, and don’t forget to mention your attention to detail!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about maintaining high standards in client interactions and how your skills align with our mission at StudySmarter.
Showcase Your Communication Skills: As a Call Listening Administrator, strong communication skills are key. In your application, give examples of how you've effectively communicated in previous roles, whether through written reports or verbal feedback.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to see all the details about the role and our amazing company culture!
How to prepare for a job interview at The Ardonagh Group
✨Know the Company Inside Out
Before your interview, make sure you research the health and protection insurance comparison service thoroughly. Understand their mission, values, and the specific services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Familiarise Yourself with Compliance Standards
As a Call Listening & Quality Assurance Analyst, you'll need to be well-versed in compliance regulations. Brush up on relevant laws and standards in the insurance industry. Being able to discuss these confidently during your interview will demonstrate your readiness for the role.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your analytical skills and decision-making abilities. Think of examples from your past experiences where you had to ensure quality or compliance. Practising these scenarios will help you articulate your thought process clearly.
✨Showcase Your Attention to Detail
In this role, attention to detail is crucial. Be prepared to discuss how you've demonstrated this skill in previous positions. You might even want to bring along examples of your work that highlight your ability to maintain high standards and accuracy.
