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For Companies At a Glance
- Tasks: Lead a dynamic team in the insurance broking sector and manage client relationships.
- Company: Join The Ardonagh Group, a leader in the insurance industry with a focus on teamwork.
- Benefits: Enjoy competitive pay, diverse work culture, and opportunities for professional growth.
- Why this job: Make a real impact by guiding a team and enhancing client experiences.
- Qualifications: Extensive insurance broking experience and strong relationship-building skills required.
- Other info: We value diversity and inclusion, offering a supportive environment for all.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Join to apply for the Broking Services Manager role at The Ardonagh Group.
We’re on the hunt for a talented Insurance Broking Services Manager who uses their knowledge and experience of the Insurance Industry to lead a team and build strong, trusted, and profitable client and customer relationships.
As a Broking Services Manager you will be responsible for the day-to-day management of the SME team and manage and maintain in the capacity of Account Handler own designated portfolio of clients to the highest standards.
Responsibilities
- Responsible for the day-to-day management of your team and supporting your Team Director who will maintain overall responsibility for the SME Team book of business.
- Ensure the Account Handlers undertake accurate processing of renewals and work within the company processes and procedures.
- Manage administration for Account Handlers (holidays, sickness, absence).
- Establish recruitment needs and take responsibility for interviewing and implementing training procedures for new starters within the team.
- Address performance issues for the team and handle matters quickly and appropriately.
- Set personal training plans and carry out appraisals for direct reports.
- Provide a quality service to existing clients as part of the Account Handler role; advise, review, arrange, and secure appropriate cover at a competitive premium.
- Deal with new business, mid-term adjustments and renewals in the relevant markets according to company terms and conditions.
- Handle telephone enquiries promptly, referring queries outside your knowledge to the appropriate person.
Experience and qualifications
It’s essential that you have extensive insurance broking experience and can offer a complete commercial experience to existing customers. You should be able to prioritise and organise your own workload to meet deadlines, have excellent relationship skills, be enthusiastic, and be a problem solver. It would be advantageous to have some team leadership or people management experience.
Additional information
Note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received.
We are an equal opportunities employer with a commitment to diversity and inclusion.
We will conduct relevant employment checks prior to commencing employment, including verification of recent employment, address, credit history, and a standard criminal record check where applicable.
Click here to see our standard benefits page.
Job details
- Seniority level: Not Applicable
- Employment type: Other
- Job function: Finance and Sales
- Industries: Insurance
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Broking Services Manager employer: The Ardonagh Group
Contact Detail:
The Ardonagh Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Broking Services Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the lookout for a Broking Services Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching The Ardonagh Group and understanding their values and services. Tailor your responses to show how your experience aligns with their needs, especially in managing teams and client relationships.
✨Tip Number 3
Practice your pitch! Be ready to discuss your broking experience and how you've successfully managed teams in the past. Highlight specific examples that demonstrate your problem-solving skills and ability to build strong client relationships.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining The Ardonagh Group and ready to take on the challenge of being a Broking Services Manager.
We think you need these skills to ace Broking Services Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Broking Services Manager role. Highlight your insurance broking experience and any leadership roles you've had. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Share specific examples of how you've built strong client relationships and managed teams in the past.
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention how you’ve tackled challenges in your previous roles. We love candidates who can think on their feet and come up with effective solutions!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at The Ardonagh Group
✨Know Your Insurance Stuff
Make sure you brush up on your insurance knowledge before the interview. Understand the latest trends in the industry, especially those relevant to broking services. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Since the role involves managing a team, be prepared to discuss your leadership experience. Think of specific examples where you've successfully led a team or handled performance issues. This will demonstrate your capability to manage and motivate others effectively.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you'd handle day-to-day challenges in the role. Practice responses to questions like how you would deal with a difficult client or manage a team member's performance issue. This will help you articulate your problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. Inquire about the team's current challenges or the company's approach to client relationships. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
