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For Companies At a Glance
- Tasks: Be the go-to person for client enquiries and assist with insurance policies.
- Company: Join a friendly team at a growing insurance company in Winnersh.
- Benefits: Enjoy 26 days holiday, career progression, and 24/7 wellbeing support.
- Other info: Great opportunities for learning and development in a supportive environment.
- Why this job: Kickstart your career in insurance with hands-on experience and professional growth.
- Qualifications: Proficient in Microsoft Office, strong communication skills, and a customer-focused mindset.
The predicted salary is between 24000 - 28000 £ per year.
We’re on the hunt for an Administration Assistant to join our friendly team in Winnersh. This is an office-based position to meet the needs of the business following continued growth and internal promotions.
Main Duties
- To be a point of contact and service the needs of existing clients, handling a variety of enquiries including driver referrals, MID enquiries, the issuing of overseas documentation and basic claims advice.
- Provide assistance in credit control, liaising with clients for overdue debts and assist in the administration of our bordereaux arrangements.
- To assist in the preparation of midterm and pre-renewal reviews as well as the handling of insurance policies as required.
- To assist in the remarketing of risks and securing quotations from the available insurer markets.
- To maintain the compliant handling of all matters, adhering to the company compliance policy.
- To protect the interests of client and insurer to achieve the best outcome.
- Develop, maintain and cultivate a constructive and professional relationship with clients and insurers.
- To maintain the integrity and reputation of Sentinel to clients and insurers alike.
What are we looking for?
- Competent in the use of Microsoft programmes including Excel and Word.
- Must possess a professional telephone manner and have experience in communicating directly with customers, namely decision makers.
- Knowledge of insurance industry Motor Fleet based insurances is desirable but not essential; an exposure to Self Drive Hire insurance is a benefit.
- Ability to prioritise and manage workloads efficiently.
- Candidate must possess a strong customer centric work ethic.
- To be able to take ownership of situations and tasks, seeing matters through to completion.
- An understanding of the importance to act in a compliant manner within current Regulatory guidelines.
- A desire to grow and learn with the role, which is seen as a development step towards a career in insurance.
What You’ll Get In Return
- 26 days holiday plus bank holidays.
- Career progression opportunities across our group.
- Professional qualifications to boost your career.
- Pension scheme for your future.
- 24/7 wellbeing support.
- Paid volunteering day to give back to your community.
- Spotlight Awards to celebrate our brightest stars.
Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
Administration Assistant employer: The Ardonagh Group
Contact Detail:
The Ardonagh Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administration Assistant
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the lookout for an Administration Assistant role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Familiarise yourself with their services and think about how your skills can help them grow. This will show you're genuinely interested and ready to contribute.
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with clients, being able to articulate your thoughts clearly is key. Try mock interviews with friends or use online resources to boost your confidence.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our friendly team and ready to dive into the world of insurance.
We think you need these skills to ace Administration Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Administration Assistant role. Highlight your experience with Microsoft programmes and any customer service skills you have. We want to see how you can bring your unique skills to our friendly team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about this role and how your background fits. We love seeing enthusiasm, so let your personality come through while keeping it professional.
Showcase Your Customer-Centric Mindset: In your application, emphasise your strong customer-centric work ethic. Share examples of how you've gone above and beyond for clients in the past. We’re all about building relationships, so show us you can do that too!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our team!
How to prepare for a job interview at The Ardonagh Group
✨Know Your Stuff
Familiarise yourself with the insurance industry, especially Motor Fleet and Self Drive Hire insurances. Brush up on common terms and processes so you can confidently discuss them during the interview.
✨Show Off Your Skills
Be ready to demonstrate your proficiency in Microsoft Excel and Word. Consider preparing a quick example of how you've used these tools in previous roles to manage workloads or improve efficiency.
✨Practice Your Phone Etiquette
Since you'll be communicating directly with clients, practice your professional telephone manner. Role-play with a friend to ensure you sound confident and approachable when handling enquiries.
✨Highlight Your Customer Focus
Prepare examples that showcase your strong customer-centric work ethic. Think of situations where you took ownership of tasks and went the extra mile to ensure client satisfaction.