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- Tasks: Support clients, build relationships, and handle queries in a dynamic insurance environment.
- Company: Join The Ardonagh Group, the UK's largest independent Insurance Brokers, known for its friendly culture.
- Benefits: Enjoy 26 days holiday, flexible working, career progression, and mental wellbeing support.
- Why this job: Perfect for those who love customer service and want to grow in a supportive team.
- Qualifications: Experience in the insurance industry and a proactive, positive attitude are essential.
- Other info: Embrace a diverse workplace that values integrity and offers opportunities for personal growth.
The predicted salary is between 28800 - 42000 ÂŁ per year.
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Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in Lancaster.
Joining us as an Insurance Account Handler means you\’ll have the benefit of working Monday to Friday (no weekends here!) earn a basic salary relative to your experience as well as a generous bonus structure. You’ll also be rewarded with all the great benefits of working with the UKs largest independent Insurance Brokers. More on that below. We are open to hearing from people from all different backgrounds, so speak to us about our hybrid and flexible ways of working for our Account Handlers, if the 9-5 life isn’t for you.
So, what does the role of an Insurance Account Handler here involve?
Every day you will be supporting a designated client portfolio, acting as their first point of contact, building strong relationships, and supporting them with queries as they arise. This role is perfect for you if you love customer service or sales as relationship-building with our clients will be the key to your success.
What are we looking for in our Account Handlers?
Some experience of the Insurance Industry is essential for this role, the rest is all about you as a person:
- Most important is your ability to bring your best self to work every day to give our clients the best possible experience.
- Next, we need you to be proactive, use your initiative and show us your entrepreneurial spirit
- Have a willingness to learn and be curious. Incidentally, we offer tons of opportunity to gain qualifications that will enhance your career in this growing industry
- Confidence to work with clients both on the phone and face to face, so some experience in customer service is important too.
- Work well with your team, have a positive outlook, be engaging, collaborative and have the resilience to adapt to whatever changes come your way. It never gets boring here.
- Demonstrate honesty and integrity, not only is this essential within a financially regulated organisation, but it’s also just the right way to be
In return you will be welcomed and supported by our family and be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:
- Holiday entitlement of 26 days plus bank holidays
- Opportunity to progress your career across the entire group
- Gain CII or ACII qualifications to boost your knowledge and career prospects
- Pension scheme for when you feel it’s time to retire
- 24-hour support for physical and mental wellbeing
- 1 days paid volunteering day to give back to our communities
- The Spotlight Awards, where we shine a light on the brightest talent across our group
So, what are you waiting for? Apply today and one of our team will be in touch.
#AIB
Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.
Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No Agencies please.
Click here here to see our standard benefits page
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Other
Job function
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Job function
Other, Information Technology, and Management
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Industries
Insurance
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Account Handler employer: The Ardonagh Group
Contact Detail:
The Ardonagh Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Handler
✨Tip Number 1
Familiarise yourself with the insurance industry trends and news. This will not only help you in interviews but also show your genuine interest in the field, making you a more attractive candidate.
✨Tip Number 2
Network with current or former employees of The Ardonagh Group on platforms like LinkedIn. Engaging with them can provide you with insider knowledge about the company culture and expectations, which can be invaluable during the interview process.
✨Tip Number 3
Prepare to discuss specific examples of how you've built relationships with clients in previous roles. Highlighting your customer service skills and proactive approach will resonate well with the hiring team.
✨Tip Number 4
Showcase your willingness to learn and adapt by mentioning any relevant courses or qualifications you are pursuing or plan to pursue. This demonstrates your commitment to personal and professional growth, aligning with the company's values.
We think you need these skills to ace Account Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the insurance industry, focusing on relevant roles and responsibilities. Emphasise any customer service or sales experience, as these are key for the Account Handler position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and relationship-building. Mention specific examples of how you've successfully managed client relationships in the past and how you can bring value to The Ardonagh Group.
Showcase Your Soft Skills: In your application, highlight your proactive nature, willingness to learn, and ability to adapt to change. These qualities are essential for the role, so provide examples that demonstrate these traits.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in the insurance industry.
How to prepare for a job interview at The Ardonagh Group
✨Show Your Insurance Knowledge
Make sure to brush up on your knowledge of the insurance industry before the interview. Be prepared to discuss your previous experience and how it relates to the role of an Account Handler. This will demonstrate your understanding of the field and your commitment to the position.
✨Emphasise Relationship-Building Skills
Since the role involves building strong relationships with clients, be ready to share examples of how you've successfully managed client relationships in the past. Highlight your customer service skills and any relevant experiences that showcase your ability to connect with clients.
✨Demonstrate Proactivity and Initiative
The company values proactive individuals who can take initiative. Prepare to discuss situations where you identified a problem and took steps to resolve it without being prompted. This will show that you have the entrepreneurial spirit they are looking for.
✨Be Authentic and Honest
Integrity is crucial in the insurance industry. During the interview, be yourself and communicate openly about your experiences and motivations. This authenticity will resonate well with the interviewers and align with the company's values.
