At a Glance
- Tasks: Support clients, build relationships, and handle queries in the insurance sector.
- Company: Join the UK's largest independent Insurance Brokers in a friendly team.
- Benefits: Enjoy 26 days holiday, bonuses, and career progression opportunities.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Experience in the insurance industry and strong customer service skills required.
- Other info: Embrace a culture of diversity, equity, and inclusion with excellent wellbeing support.
The predicted salary is between 36000 - 60000 £ per year.
Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as a Senior Sales Insurance Account Handler within our friendly team based in Brierley Hill.
Joining us as an Insurance Account Handler means you\’ll have the benefit of working Monday to Friday (no weekends here!) earn a basic salary relative to your experience as well as a generous bonus structure. You’ll also be rewarded with all the great benefits of working with the UKs largest independent Insurance Brokers. More on that below. We are open to hearing from people from all different backgrounds, so speak to us about our hybrid and flexible ways of working for our Account Handlers, if the 9-5 life isn’t for you.
So, what does the role of an Insurance Account Handler here involve?
Every day you will be supporting a designated client portfolio, acting as their first point of contact, building strong relationships, and supporting them with queries as they arise. This role is perfect for you if you love customer service or sales as relationship-building with our clients will be the key to your success.
What are we looking for in our Account Handlers?
- Experience of the Insurance Industry is essential for this role, the rest is all about you as a person:
- Most important is your ability to bring your best self to work every day to give our clients the best possible experience.
- Next, we need you to be proactive, use your initiative and show us your entrepreneurial spirit
- Have a willingness to learn and be curious. Incidentally, we offer tons of opportunity to gain qualifications that will enhance your career in this growing industry
- Confidence to work with clients both on the phone and face to face, so some experience in customer service is important too.
- Work well with your team, have a positive outlook, be engaging, collaborative and have the resilience to adapt to whatever changes come your way. It never gets boring here.
- Demonstrate honesty and integrity, not only is this essential within a financially regulated organisation, but it’s also just the right way to be
In return you will be welcomed and supported by our Everywhen family and be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:
- Holiday entitlement of 26 days plus bank holidays
- Opportunity to progress your career across the entire Everywhen family
- Gain CII or ACII qualifications to boost your knowledge and career prospects
- Pension scheme for when you feel it’s time to retire
- 24-hour support for physical and mental wellbeing
- 1 days paid volunteering day to give back to our communities
- The Spotlight Awards, where we shine a light on the brightest talent across our group
So, what are you waiting for? Apply today and one of our team will be in touch.
Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.
Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received.
Note to recruiters and employment agencies: We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening.
Click here here to see our standard benefits page
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Account Handler employer: The Ardonagh Group
Contact Detail:
The Ardonagh Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Handler
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the lookout for an Account Handler role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for Account Handler positions and practice your responses. Show off your customer service skills and how you can build strong relationships with clients – that's what they're really after!
✨Tip Number 3
Don’t forget to showcase your personality! Employers want to see the real you, so be engaging and positive during interviews. Let your entrepreneurial spirit shine through and demonstrate how you can bring value to their team.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for the role and the company. We’re excited to see what you can bring to our friendly team!
We think you need these skills to ace Account Handler
Some tips for your application 🫡
Show Your Experience: Make sure to highlight your experience in the insurance industry. We want to see how your background aligns with the role of an Insurance Account Handler, so don’t hold back on sharing relevant details!
Be Yourself: We’re looking for genuine personalities! Let your unique qualities shine through in your application. Show us your proactive attitude and entrepreneurial spirit – we love that kind of energy!
Tailor Your Application: Take a moment to tailor your application to our job description. Mention specific skills or experiences that relate to customer service and relationship-building, as these are key to success in this role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at The Ardonagh Group
✨Know Your Insurance Stuff
Brush up on your knowledge of the insurance industry before the interview. Be ready to discuss your previous experience and how it relates to the role of an Account Handler. This shows you’re not just a good fit, but that you’re genuinely interested in the field.
✨Show Off Your People Skills
Since this role is all about building relationships, prepare examples of how you've successfully managed client interactions in the past. Think about times when you went above and beyond for a customer – this will highlight your proactive nature and customer service skills.
✨Be Ready to Adapt
The job description mentions resilience and adaptability. Think of situations where you’ve had to adjust to changes quickly. Sharing these experiences will demonstrate your ability to thrive in a dynamic environment, which is crucial for an Account Handler.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could be about the team culture, opportunities for professional development, or how success is measured in the role. It shows you’re engaged and serious about the position.