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For Companies At a Glance
- Tasks: Support clients, build relationships, and handle queries in a dynamic team environment.
- Company: Join The Ardonagh Group, the UK's largest independent Insurance Brokers.
- Benefits: Enjoy 26 days holiday, flexible working, career progression, and mental wellbeing support.
- Why this job: Perfect for those who love customer service and want to grow in a supportive culture.
- Qualifications: Experience in the Insurance industry and a proactive, positive attitude are essential.
- Other info: We value diversity and inclusion, ensuring everyone can thrive at work.
The predicted salary is between 28800 - 42000 £ per year.
Are you experienced in the insurance industry and looking for a new challenge? We’ve got an exciting opportunity for you to become part of the UK’s largest independent insurance broker, right here in Leeds.
As an Insurance Account Handler, you’ll enjoy a Monday to Friday schedule, a competitive salary based on your experience, a generous bonus structure and flexible hybrid working options.
What You’ll Be Doing
You’ll be the go‑to person for a designated portfolio of clients, building strong relationships and supporting them with their insurance needs. If you thrive on delivering excellent customer service and enjoy building rapport, this role is tailor‑made for you.
What We’re Looking For
- Insurance industry experience is a must.
- A positive, proactive attitude and a drive to deliver the best client experience.
- Curiosity and a willingness to learn—we’ll support you with qualifications like CII or ACII.
- Confidence in communication, both over the phone and face‑to‑face.
- A collaborative spirit and the resilience to adapt in a fast‑paced environment.
- Integrity and honesty—essential in our regulated industry and valued in our culture.
What You’ll Get in Return
- 26 days holiday plus bank holidays
- Career progression opportunities across our group
- Professional qualifications to boost your career
- Pension scheme for your future
- 24/7 wellbeing support
- Paid volunteering day to give back to your community
- Spotlight Awards to celebrate our brightest stars
Ready to take the next step?
Apply today and one of our team members will be in touch. #AIB IND01
Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.
Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received.
Note to recruiters and employment agencies: We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening.
Click here to see our standard benefits page
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Account Handler employer: The Ardonagh Group
Contact Detail:
The Ardonagh Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Handler
✨Tip Number 1
Familiarise yourself with the insurance industry trends and news. Being knowledgeable about current events can help you engage in meaningful conversations during interviews, showcasing your passion and commitment to the field.
✨Tip Number 2
Network with professionals already working in the insurance sector. Attend industry events or join online forums to connect with potential colleagues and learn more about what it takes to succeed as an Account Handler.
✨Tip Number 3
Prepare to demonstrate your customer service skills through role-playing scenarios. Think of examples where you've successfully handled client queries or built relationships, as this will be crucial for the role.
✨Tip Number 4
Showcase your proactive attitude by preparing questions for the interview that reflect your curiosity about the company culture and growth opportunities. This will highlight your willingness to learn and adapt, which is highly valued in this role.
We think you need these skills to ace Account Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the insurance industry. Focus on relevant roles and responsibilities that demonstrate your customer service skills and ability to build relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific experiences that align with the job description, such as your proactive approach and willingness to learn.
Highlight Soft Skills: In your application, emphasise your soft skills like resilience, teamwork, and integrity. These qualities are essential for the Account Handler role and will set you apart from other candidates.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at The Ardonagh Group
✨Show Your Insurance Knowledge
Make sure to brush up on your knowledge of the insurance industry before the interview. Be prepared to discuss your previous experience and how it relates to the role of an Account Handler. This will demonstrate your understanding of the field and your commitment to the position.
✨Emphasise Relationship-Building Skills
Since the role involves building strong relationships with clients, be ready to share examples of how you've successfully managed client relationships in the past. Highlight your customer service skills and any relevant experiences that showcase your ability to connect with clients.
✨Demonstrate Proactivity and Initiative
The company values proactive individuals who can take the initiative. Prepare to discuss situations where you identified a problem and took steps to resolve it without being prompted. This will show that you have the entrepreneurial spirit they are looking for.
✨Exude Positivity and Resilience
A positive outlook and the ability to adapt to change are crucial for this role. During the interview, maintain a positive attitude and be ready to discuss how you've handled challenges in the past. This will help convey that you're a team player who can thrive in a dynamic environment.
