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For Companies At a Glance
- Tasks: Support clients, build relationships, and handle queries in a dynamic team environment.
- Company: Join The Ardonagh Group, the UK's largest independent Insurance Brokers, known for its supportive culture.
- Benefits: Enjoy 26 days holiday, flexible working, career progression, and mental wellbeing support.
- Why this job: Perfect for those who love customer service and want to grow in a thriving industry.
- Qualifications: Experience in the Insurance industry is essential; bring your proactive and positive attitude.
- Other info: We value diversity and inclusion, ensuring everyone can thrive and be their authentic selves.
The predicted salary is between 30000 - 42000 £ per year.
Join the Account Handler role at The Ardonagh Group in Warwick.
As an Insurance Account Handler, you’ll benefit from a Monday‑to‑Friday schedule with weekends off, a competitive salary based on experience, a generous bonus structure, and flexible hybrid working.
What You’ll Be Doing
You’ll be the go‑to person for a designated portfolio of clients, building strong relationships and supporting them with their insurance needs.
What We’re Looking For
- Insurance industry experience is a must.
- A positive, proactive attitude and a drive to deliver the best client experience.
- Curiosity and willingness to learn—we’ll support you with qualifications such as CII or ACII.
- Confidence in communication, both over phone and face‑to‑face.
- A collaborative spirit and resilience in a fast‑paced environment.
- Integrity and honesty—essential in our regulated industry.
What You’ll Get in Return
- 26 days holiday plus bank holidays
- Career progression opportunities across our group
- Professional qualifications to boost your career
- Pension scheme for your future
- 24/7 well‑being support
- Paid volunteering day to give back to your community
- Spotlight Awards to celebrate our brightest stars
Ready to take the next step? Apply today and one of our team members will be in touch.
Seniority level
Not Applicable
Employment type
Other
Job function
Other, Information Technology, and Management
Industry
Insurance
Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.
Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No Agencies please.
Click here to see our standard benefits page.
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Account Handler employer: The Ardonagh Group
Contact Detail:
The Ardonagh Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Handler
✨Tip Number 1
Familiarise yourself with the insurance industry and current trends. This will not only help you in interviews but also show your genuine interest in the role and the company.
✨Tip Number 2
Network with professionals in the insurance sector, especially those who work at The Ardonagh Group. Engaging with them on platforms like LinkedIn can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your customer service experiences in detail. Think of specific examples where you successfully built relationships or resolved issues, as this is crucial for the Account Handler role.
✨Tip Number 4
Showcase your proactive attitude by preparing questions about the company's culture and growth opportunities. This demonstrates your enthusiasm and willingness to contribute positively to the team.
We think you need these skills to ace Account Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the insurance industry. Focus on relevant roles and responsibilities that demonstrate your customer service skills and ability to build relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific experiences that align with the job description, such as your proactive approach and willingness to learn.
Highlight Soft Skills: In your application, emphasise your soft skills like resilience, teamwork, and integrity. These qualities are essential for the Account Handler role and will set you apart from other candidates.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at The Ardonagh Group
✨Show Your Insurance Knowledge
Make sure to brush up on your knowledge of the insurance industry before the interview. Be prepared to discuss your previous experience and how it relates to the role of an Account Handler. This will demonstrate your understanding of the field and your commitment to the position.
✨Emphasise Relationship-Building Skills
Since the role involves building strong relationships with clients, be ready to share examples of how you've successfully managed client relationships in the past. Highlight your customer service skills and any relevant experiences that showcase your ability to connect with clients.
✨Demonstrate Proactivity and Initiative
The company values proactive individuals who can take the initiative. Prepare to discuss situations where you identified a problem and took steps to resolve it without being prompted. This will show that you have the entrepreneurial spirit they are looking for.
✨Be Authentic and Honest
Integrity is crucial in the insurance industry. During the interview, be yourself and communicate openly about your experiences and motivations. This authenticity will resonate well with the interviewers and align with the company's values.
