B2B Customer Service Executive – Real Estate (London)

B2B Customer Service Executive – Real Estate (London)

London Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Connect small businesses with ideal spaces and manage customer inquiries.
  • Company: Dynamic property services firm in London with a focus on customer satisfaction.
  • Benefits: Career growth opportunities, training provided, and a collaborative work environment.
  • Why this job: Make a real difference by helping businesses find their perfect space.
  • Qualifications: Strong communication skills and basic understanding of real estate preferred.
  • Other info: Join a supportive team and develop your customer service skills.

The predicted salary is between 28800 - 43200 £ per year.

A property services firm is seeking a dedicated individual for a customer service role in London. You will connect small businesses with ideal spaces, manage inquiries, and ensure exceptional service.

Ideal candidates will possess strong communication skills and a basic understanding of real estate. Familiarity with customer service software is preferred, and training will be provided.

This position offers opportunities for career growth in a collaborative environment.

B2B Customer Service Executive – Real Estate (London) employer: The Arch Company

Join a dynamic property services firm in London, where your role as a B2B Customer Service Executive will not only connect small businesses with their ideal spaces but also immerse you in a supportive and collaborative work culture. With a strong emphasis on employee growth, we offer comprehensive training and development opportunities, ensuring that you thrive in your career while enjoying the unique vibrancy of London.
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Contact Detail:

The Arch Company Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land B2B Customer Service Executive – Real Estate (London)

Tip Number 1

Make sure you know your stuff about real estate! Brush up on the basics and be ready to chat about how you can help small businesses find their perfect spaces. It’ll show you’re genuinely interested in the role.

Tip Number 2

Practice your communication skills! Whether it’s through mock interviews or just chatting with friends, being able to express yourself clearly is key. We want to see that you can connect with clients effortlessly.

Tip Number 3

Familiarise yourself with customer service software. Even if you haven’t used it before, showing that you’re tech-savvy and willing to learn will give you an edge. We love candidates who are proactive!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals like you to join our team!

We think you need these skills to ace B2B Customer Service Executive – Real Estate (London)

Communication Skills
Customer Service
Real Estate Knowledge
Customer Service Software Familiarity
Inquiry Management
Problem-Solving Skills
Collaboration
Adaptability

Some tips for your application 🫡

Show Your Communication Skills: In your application, make sure to highlight your strong communication skills. We want to see how you connect with others, so use clear and engaging language that reflects your personality.

Demonstrate Your Real Estate Knowledge: Even if you're not a real estate expert, show us that you have a basic understanding of the industry. Mention any relevant experience or knowledge that could help you in this role, as it’ll set you apart from other candidates.

Familiarity with Customer Service Software: If you've used customer service software before, let us know! Even if you haven't, express your willingness to learn. We value adaptability and a positive attitude towards training.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.

How to prepare for a job interview at The Arch Company

Know Your Real Estate Basics

Brush up on your understanding of the real estate market, especially how it relates to small businesses. Being able to discuss current trends or local hotspots can really impress the interviewers and show that you're genuinely interested in the field.

Showcase Your Communication Skills

Since this role heavily relies on communication, prepare examples from your past experiences where you successfully handled customer inquiries or resolved issues. Practising clear and concise responses will help you convey your thoughts effectively during the interview.

Familiarise Yourself with Customer Service Software

Even if you haven't used specific customer service software before, do some research on common tools in the industry. Mentioning your willingness to learn and adapt to new technologies can demonstrate your proactive attitude and readiness for the role.

Express Your Desire for Growth

This position offers career growth opportunities, so be sure to express your enthusiasm for developing your skills and advancing within the company. Share your long-term goals and how they align with the company's vision to show that you're committed to a future with them.

B2B Customer Service Executive – Real Estate (London)
The Arch Company
Location: London

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