Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage commercial properties, ensuring exceptional service and compliance with regulations.
- Company: Join The Arch Company, a vibrant and inclusive workplace in North London.
- Benefits: Enjoy flexible working options, a comprehensive benefits package, and professional growth opportunities.
- Other info: Be part of a dynamic team that values work-life balance and diversity.
- Why this job: Make a real impact in property management while engaging with diverse customers every day.
- Qualifications: Experience in property management and strong teamwork skills are essential.
The predicted salary is between 45000 - 55000 ÂŁ per year.
We are looking for a dynamic and experienced Property Manager to deliver exceptional, customer‑centric property management services for The Arch Company Estate in North London. In this pivotal role, you will engage with our customers through a comprehensive inspection regime, improve common parts within service charge estates, and ensure compliance with all statutory regulations and industry standards. Join us in making a meaningful impact on our vibrant community while enhancing the operational excellence of our properties. You will engage with a diverse customer portfolio, primarily within the industrial, leisure, and retail sectors, making every day an exciting opportunity to contribute to our mission.
Key Accountabilities
- Take charge of budgeting and reconciling service charges in alignment with asset and portfolio strategies.
- Address customer enquiries with expertise, identify and introduce new service charge estates, recommend budgets for exceptional works, and ensure optimal property performance.
- Collaborate with the Finance/Credit Control teams to develop and implement strategies for resolving customer arrears, such as forfeiture.
- Onboard new customers by providing handover packs and assisting with initial queries.
- Collaborate with Transaction Managers on lease renewals and rent reviews, proactively addressing issues to support retention.
- Log and manage property management‑specific queries, including compensation requests.
- Oversee exit processes, including reviewing termination notices, managing communication, and handling dilapidations and deposit returns.
- Manage mid‑tenancy Licence to Alter requests and non‑commercial third‑party access requests (licences, wayleaves).
- Assume ownership of breach management by reviewing and pragmatically resolving lease violations, including unauthorised subletting, unauthorised alterations, changes of use with no commercial value, planning breaches, and unauthorised land use.
- Take an authoritative role in managing the removal of squatters and unauthorised occupiers, including overseeing adverse possession claims to ensure property integrity and compliance.
- Adopt a proactive approach to Health & Safety by promptly reporting risks, managing issues to resolution, and serving as a dedicated advocate for The Arch Company’s safety standards.
- Demonstrate a willingness to collaborate in a fast‑paced, energetic team environment, enhancing customer impact while supporting colleagues and driving exciting initiatives forward.
Skills, Knowledge and Experience
- Experience working with high volume or complex commercial portfolios.
- Proven experience in property management, with a strong focus on service charge management.
- Familiarity with financial strategies for resolving customer arrears, including forfeiture processes.
- Experience in onboarding new customers and managing initial queries.
- Experience overseeing exit processes, including handling termination notices, dilapidations, and deposit returns.
- Demonstrated ability to manage breach issues, including unauthorised alterations and planning breaches, in collaboration with local authorities.
- Experience in managing the removal of squatters and unauthorised occupiers, including oversight of adverse possession claims.
- Strong teamwork skills, with a willingness to collaborate in a fast‑paced, energetic environment to enhance customer impact and support colleagues.
Equal Opportunity Statement
The Arch Company is an equal opportunity employer. We are committed to providing everyone with a fair chance at success, regardless of background, and we actively promote diversity and inclusion in all aspects of employment.
Benefits and Flexibility
The Arch Company values work‑life balance and accommodates diverse lifestyles. Flexible and part‑time opportunities are available upon request. We offer a comprehensive benefits package to support employee well‑being and professional growth.
Commercial Property Manager - 12 month FTC employer: The Arch Co
Contact Detail:
The Arch Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Property Manager - 12 month FTC
✨Tip Number 1
Network like a pro! Get out there and connect with people in the property management field. Attend industry events, join relevant online groups, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its properties. Understand their mission and values, and think about how your experience aligns with their needs. This will help you stand out as a candidate who’s genuinely interested in making an impact.
✨Tip Number 3
Practice your pitch! Be ready to talk about your experience managing complex portfolios and resolving customer issues. Highlight specific examples that showcase your skills in budgeting, compliance, and customer service. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s make your next career move a great one!
We think you need these skills to ace Commercial Property Manager - 12 month FTC
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Commercial Property Manager role. Highlight your experience in property management, especially with service charge management and customer engagement. We want to see how your skills align with our mission!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about property management and how you can contribute to The Arch Company. Be sure to mention specific experiences that relate to the key accountabilities in the job description.
Showcase Your Team Spirit: We love a good team player! In your application, share examples of how you've collaborated with others in fast-paced environments. This will show us that you’re ready to jump into our energetic team and make an impact.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at The Arch Company.
How to prepare for a job interview at The Arch Co
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of property management, especially in relation to service charge management and compliance. Familiarise yourself with The Arch Company's values and how they align with your experience in managing commercial portfolios.
✨Showcase Your Customer-Centric Approach
Prepare examples that highlight your ability to engage with customers effectively. Think about times when you've resolved customer queries or improved their experience. This role is all about making a meaningful impact, so demonstrate your commitment to customer satisfaction.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing breach issues or onboarding new customers. Practise articulating your thought process and decision-making skills, as this will show your problem-solving abilities and readiness for the role.
✨Teamwork is Key
Since this position requires collaboration in a fast-paced environment, be prepared to discuss your teamwork experiences. Share examples of how you've worked with colleagues to achieve common goals, particularly in property management settings, to illustrate your ability to contribute positively to the team.