IT Service Desk Apprentice: 2nd Line Support & Training in Roslin

IT Service Desk Apprentice: 2nd Line Support & Training in Roslin

Roslin Full-Time On-site
The Apprenticeship Guide

University of Edinburgh is seeking a full-time IT Service Desk Apprentice on Easter Bush Campus to assist staff, students and visitors with IT support. The role includes handling 2nd line calls, assisting with AV equipment and workstation setup, and progressing issues under mentor guidance.

Training through QA Ltd leads toward MCPS status; the apprenticeship offers hands-on experience and a national qualification upon completion.

IT Service Desk Apprentice: 2nd Line Support & Training in Roslin employer: The Apprenticeship Guide

QA in Oswestry is an exceptional employer that prioritises the growth and development of its apprentices. With a strong focus on hands-on experience, you will work alongside industry experts while earning recognised qualifications, all within a supportive and collaborative work culture. The structured learning pathway and opportunities for progression make it an ideal place for those looking to build a meaningful career in cyber security.

The Apprenticeship Guide

Contact Details:

The Apprenticeship Guide Recruitment Team