Implementation & Support Consultant
Implementation & Support Consultant

Implementation & Support Consultant

Full-Time 40000 - 50000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Help customers implement and support our software solutions globally.
  • Company: Join The Anywhere Company, a friendly London-based software business.
  • Benefits: Competitive salary, hybrid working, and opportunities for personal development.
  • Why this job: Make a real impact by enhancing customer experiences with our innovative platform.
  • Qualifications: Relevant degree and 2+ years in consulting or SaaS support.
  • Other info: Enjoy a collaborative culture with opportunities for growth and autonomy.

The predicted salary is between 40000 - 50000 £ per year.

Location: London-based, with travel to client sites

Salary: £40-50k, dependent on experience

Join The Anywhere Company, a London-based software business building beautifully uncomplicated software to help organisations manage process, people, and financials. We’re a small, experienced team with a friendly, collaborative culture, hybrid working, and the opportunity to take real ownership in what you deliver.

The Role

As an Implementation & Support Consultant, you’ll play a key role in how our customers experience our platform. You’ll work directly with customers around the world to implement our solution and support them post go-live. From understanding business challenges to configuring solutions, delivering training, and resolving issues, you’ll combine consulting, delivery, and problem-solving to help customers get real value from the platform.

What We’re Looking For

  • A relevant degree and 2+ years’ experience, ideally in Business Transformation, PMO, Consulting, GRC, or SaaS Support
  • Confident, customer-facing communicator who enjoys building strong relationships
  • Technically curious and business-minded, with strong analysis and problem-solving skills
  • Experience working with SaaS solutions to improve business outcomes
  • A self-starter who works well autonomously in a fast-paced environment

Nice to Have

  • Experience implementing or utilising PPM, GRC, or other enterprise platforms
  • Background in PMO, risk, performance management, or SaaS customer support

Development

We invest in your development through hands-on learning, exposure to experienced practitioners, and meaningful customer work.

Implementation & Support Consultant employer: The Anywhere Company

The Anywhere Company is an exceptional employer, offering a vibrant and collaborative work culture in the heart of London. With a focus on employee development and the opportunity to take ownership of your projects, you will thrive in a supportive environment that values innovation and customer success. Enjoy the benefits of hybrid working and the chance to make a real impact while working with a talented team dedicated to delivering uncomplicated software solutions.
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Contact Detail:

The Anywhere Company Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Implementation & Support Consultant

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an Implementation & Support Consultant role. You never know who might have a lead or can refer you directly to hiring managers.

✨Tip Number 2

Prepare for interviews by researching The Anywhere Company and their software solutions. Understand their business model and think about how your skills in SaaS support and consulting can add value to their team.

✨Tip Number 3

Showcase your problem-solving skills during interviews. Be ready to discuss specific examples where you've tackled challenges in previous roles, especially in customer-facing situations. This will highlight your ability to deliver real value to clients.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our friendly, collaborative culture.

We think you need these skills to ace Implementation & Support Consultant

Customer-Facing Communication
Relationship Building
Business Transformation
Consulting
SaaS Support
Problem-Solving Skills
Technical Curiosity
Analytical Skills
Implementation of SaaS Solutions
Autonomous Work
Fast-Paced Environment Adaptability
Experience with PPM
Experience with GRC
Performance Management Knowledge

Some tips for your application 🫡

Tailor Your CV: Make sure your CV speaks directly to the role of Implementation & Support Consultant. Highlight your relevant experience in Business Transformation or SaaS Support, and don’t forget to showcase those customer-facing skills we’re after!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about helping customers and how your problem-solving skills can make a difference. Keep it friendly and professional – we love a good story!

Showcase Your Technical Curiosity: We’re looking for someone who’s technically curious. In your application, mention any experiences where you’ve explored new technologies or solved complex problems. This will show us you’re the self-starter we need!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our culture and values.

How to prepare for a job interview at The Anywhere Company

✨Know the Company Inside Out

Before your interview, take some time to research The Anywhere Company. Understand their products, culture, and values. This will not only help you answer questions more effectively but also show your genuine interest in the role.

✨Showcase Your Problem-Solving Skills

As an Implementation & Support Consultant, you'll need to demonstrate your analytical and problem-solving abilities. Prepare specific examples from your past experience where you've successfully resolved issues or improved processes for clients.

✨Practice Customer-Facing Scenarios

Since this role involves direct communication with customers, practice how you would handle various customer scenarios. Think about how you would explain complex concepts simply and how you would build rapport with clients.

✨Ask Insightful Questions

At the end of the interview, have a few thoughtful questions ready to ask. This could be about the team dynamics, the challenges they face, or how success is measured in the role. It shows you're engaged and thinking critically about how you can contribute.

Implementation & Support Consultant
The Anywhere Company

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