Training Conferences and Events Assistant

Location: London / Remote

Application Deadline: Friday, 3 July 2026, 12:00 PM

Positions Available: 1

Vacancy Type: Fixed Term / Full Time

Working Hours: Full-time, Monday to Friday, 09:00-17:00. Flexible working is possible.

Salary: £27,294 FTE per annum, plus 6% contributory pension scheme

Job Summary

Training, Conferences and Events Assistant – Call to help deliver high-impact learning for mental health professionals. Anna Freud is seeking a Training, Conferences and Events Assistant to join our world‑leading mental health charity for children, young people and their families on a fixed term contract until 31 October 2026. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families.

Our EDI Commitment

We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience. We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias. As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.

What we offer

We offer a range of staff benefits, including an all-in-one rewards and recognition platform called Perkbox and wellbeing offers such as finishing early on Fridays and free counselling through our Employee Assistance Programme. We are proud to have staff-led Diversity Networks offering unique opportunities for learning, connection and impact.

What you’ll do

• In this role, you'll play a key part in ensuring our training programmes, conferences and events run smoothly, providing excellent customer service and high-quality administrative support while working closely with colleagues, trainers and participants across the organisation.
• Be the first point of contact for customer enquiries, providing friendly, professional support and helping to deliver an excellent experience for everyone engaging with our training and events.
• Support the planning and delivery of training programmes, conferences and events, coordinating the administration from initial planning through to completion and evaluation.
• Manage day‑to‑day administration, including course bookings, transfers, cancellations, refunds, travel arrangements, meeting coordination and general office tasks.
• Maintain accurate records and systems, updating databases, processing payments, issuing invoices, receipts and certificates, and ensuring information is kept up to date.
• Work collaboratively across the team, providing reception cover when required, supporting colleagues and contributing to the smooth and efficient running of the Training, Conferences and Events service.

What you’ll bring

• The ideal candidate will be a highly organised and customer‑focused administrator with experience working in a busy, process‑driven environment, able to support the smooth delivery of training, conferences and events while managing systems, enquiries and competing priorities.
• Experience of working in a busy office or administrative environment, using IT systems including Microsoft Office and basic website maintenance.
• Strong verbal and written communication skills, with the ability to provide excellent customer service to internal and external contacts.
• Excellent attention to detail, with the ability to maintain accurate records, databases and administrative systems.
• Ability to manage basic financial administration, including recording transactions and issuing receipts, refunds and related documentation.
• Ability to manage your own workload, prioritise competing deadlines and work effectively both independently and as part of a team.

Key details

• Hours: Full‑time, Monday to Friday, 09:00-17:00. Flexible working is possible.
• Salary: £27,294 FTE per annum, plus 6% contributory pension scheme.
• Location: Hybrid (a mixture of home/onsite working): staff are working onsite for at least 20% of their working hours at Anna Freud, 4-8 Rodney Street, London N1 9JH.
• Contract type: Fixed‑term until 31 October 2026.

Next steps

• Closing date for applications: midday (12pm), Friday, 3 July 2026. Due to high application volumes we may close this advert early. We encourage you to apply promptly and keep an eye on our future vacancies for more opportunities.
• Notification of interview: shortlisted applicants will be notified no later than Monday, 6 July 2026. Applicants are assessed anonymously using the criteria visible in the Job Profile. We will not provide feedback to unsuccessful applicants.
• Interviews: will be in week commencing 6 July or 13 July.
• How to apply: click the "apply now" button to apply online. We are unable to accept CVs and kindly request no contact from agencies.
• Questions? Please email recruitment@annafreud.org with any job enquiries, or if you require assistance or experience difficulties when applying.
• Successful candidate(s) will be asked to evidence their Right to Work in the UK after a job offer – we do not hold a sponsor licence and cannot provide Visa sponsorship.