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- Tasks: Support postgraduate programmes and enhance student experiences through administrative tasks.
- Company: Join Anna Freud, a leading mental health charity dedicated to improving wellbeing for children and families.
- Benefits: Enjoy flexible working, a competitive salary, and a contributory pension scheme.
- Why this job: Make a real impact in mental health while working in a diverse and inclusive environment.
- Qualifications: Strong admin skills in higher education and excellent communication abilities are essential.
- Other info: This is a fixed-term role for 14 months, with hybrid working options available.
The predicted salary is between 25000 - 35000 £ per year.
Location: London
Application Deadline: Monday, March 24, 2025
Deadline Time: 12:00 PM
Positions Available: 1
Vacancy Type: Fixed Term/Full Time
Working Hours: 35 hours per week; usual working hours are Monday to Friday, 09:00-17:00. Flexible working is possible.
Salary: £31,366 FTE per annum, plus 6% contributory pension scheme
Job Summary: Anna Freud is seeking a Programme Officer to join our world-leading mental health charity for children, young people, and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people, and their families.
Our EDI Commitment: We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities, and care experience. As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.
What We Offer: We offer a range of staff benefits. Training will be provided on UCL policies and practices, as well as student records and the student life cycle. You will have opportunities to engage and participate in various staff groups, including Diversity Networks and the Employee Voice Forum. You may also participate in talks on mental health and related topics.
What You’ll Do: You will provide administrative support for the delivery of postgraduate programmes in collaboration with University College London, contributing to a high-quality student experience and supporting various activities within the Postgraduate Studies team. You will work closely with Programme Directors, Module Leads, teaching staff, students, and the wider Postgraduate Studies department.
What You’ll Bring: You will have strong administrative experience in higher education, excellent communication skills, and the ability to work independently while supporting a collaborative team and delivering a high-quality student experience.
- Essential Skills and Experience:
- Experience in programme or course administration within a higher or further education setting, or a teaching and learning environment.
- Strong interpersonal, verbal, and written communication skills, with the ability to liaise confidentially and diplomatically with staff and students.
- High attention to detail, with the ability to handle large volumes of information accurately and efficiently.
- Ability to work proactively, manage workloads independently, and meet deadlines under pressure while also collaborating effectively with senior colleagues.
- Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) and willingness to quickly learn new technologies, including university-specific databases and online platforms like Zoom and Microsoft Teams.
Key Details:
Hours: Full-time (35 hours per week); usual working hours are Monday to Friday, 09:00-17:00. Flexible working is possible.
Salary: £31,366 per annum FTE, plus 6% contributory pension scheme.
Location: Hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours at our London site (4-8 Rodney Street, London N1 9JH).
Contract Type: Fixed-term, 14 months (maternity cover) – to start as soon as possible.
Next Steps:
Closing Date for Applications: midday (12pm), Monday 24 March 2025. Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.
Notification of Interview: shortlisted applicants will be notified no later than Friday 28 March 2025. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews: will be held remotely in early April (to be confirmed).
How to Apply: click on the 'apply now’ button to apply online. We are unable to accept CVs and kindly request no contact from agencies.
Questions? Please email with any job enquiries, or if you require assistance or experience difficulties when applying.
Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor license therefore we are unable to provide Visa sponsorship.
Programme Officer employer: THE ANNA FREUD CENTRE
Contact Detail:
THE ANNA FREUD CENTRE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Programme Officer
✨Tip Number 1
Familiarise yourself with Anna Freud's mission and values. Understanding their commitment to mental health and wellbeing will help you align your responses during the interview, showcasing your passion for the cause.
✨Tip Number 2
Network with current or former employees of Anna Freud or similar organisations. Engaging in conversations can provide insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 3
Prepare specific examples from your past administrative experience that demonstrate your ability to manage workloads independently and collaborate effectively. This will help you illustrate your skills in a practical context during the interview.
✨Tip Number 4
Brush up on your proficiency with Microsoft Office and any relevant online platforms like Zoom and Microsoft Teams. Being able to discuss your technical skills confidently can set you apart from other candidates.
We think you need these skills to ace Programme Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Programme Officer position. Tailor your application to highlight how your skills and experiences align with what Anna Freud is looking for.
Craft a Compelling Cover Letter: Write a cover letter that not only introduces yourself but also explains why you are passionate about mental health and how your background in higher education administration makes you a suitable candidate for this role.
Highlight Relevant Experience: In your CV, focus on your administrative experience within higher education or similar environments. Use specific examples to demonstrate your strong communication skills, attention to detail, and ability to manage workloads effectively.
Follow Application Instructions: Make sure to apply through the 'apply now' button as specified in the job listing. Double-check that all required documents are included and that your application is submitted before the deadline of midday on March 24, 2025.
How to prepare for a job interview at THE ANNA FREUD CENTRE
✨Research the Organisation
Before your interview, take some time to learn about Anna Freud and its mission. Understanding their commitment to mental health and EDI will help you align your answers with their values and demonstrate your genuine interest in the role.
✨Showcase Your Administrative Skills
Be prepared to discuss your previous administrative experience in higher education. Highlight specific examples where you've successfully managed workloads, maintained attention to detail, and supported collaborative teams, as these are key aspects of the Programme Officer role.
✨Prepare for Behavioural Questions
Expect questions that assess your interpersonal and communication skills. Use the STAR method (Situation, Task, Action, Result) to structure your responses, showcasing how you've effectively liaised with staff and students in past roles.
✨Familiarise Yourself with Technology
Since proficiency in Microsoft Office and online platforms like Zoom and Microsoft Teams is essential, be ready to discuss your experience with these tools. If you have any examples of how you've used technology to enhance student experiences or streamline processes, share those during the interview.
