At a Glance
- Tasks: Provide essential admin support for a new mental health service, helping children and families thrive.
- Company: Join Anna Freud, a leading charity dedicated to improving mental health for young people.
- Benefits: Enjoy a competitive salary, flexible working, and a contributory pension scheme.
- Other info: Work in a dynamic team with opportunities for professional growth and community impact.
- Why this job: Make a real difference in the lives of children and families while developing your skills.
- Qualifications: Strong admin skills and experience in a busy office, ideally in health or education.
The predicted salary is between 27040 - 37856 £ per year.
Location: London / Remote.
Application Deadline: Wednesday, January 7, 2026, 12:00 PM.
Positions Available: 1.
Vacancy Type: Permanent/Full Time.
Working Hours: Full-time, 35 hours per week, Monday to Friday, 09:00‑17:00. Flexible working possible.
Salary: £27,040 FTE per annum, plus 6% contributory pension scheme.
Job Summary
Anna Freud is seeking a Clinical Administrator to join our world‑leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families.
Our EDI commitment
We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience. We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve. As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.
What we offer
We offer a range of staff benefits. In addition to our benefits, working as the Clinical Administrator puts you at the heart of a new community wellbeing service in Ealing, giving you hands‑on experience supporting children, families and schools while developing specialist knowledge in evidence‑based mental health approaches. You’ll work closely with a multidisciplinary team, build strong professional networks and see the real impact of your contribution. The hybrid set‑up offers the best of both worlds with meaningful, relationship‑based work on site, paired with focused flexibility when working from home.
What you’ll do
In this role, you’ll provide essential administrative support to a new early‑intervention mental health service in Ealing, helping clinicians, families, schools and partner agencies work smoothly together to support children and young people.
- Managing referrals, enquiries and appointment coordination for families, schools and professionals
- Liaising with multi‑agency partners and supporting the delivery of workshops, consultations and community interventions
- Maintaining accurate service data, producing reports and ensuring records are kept up to date
- Handling day‑to‑day team administration, including correspondence, meeting support and general operational tasks
- Representing the service at internal and external meetings and working in line with safeguarding, EDI and organisational policy
What you’ll bring
You’ll be well suited to this role if you’re organised, collaborative and able to work effectively in a busy multidisciplinary setting, supporting services that work directly with children, young people and families.
- Experience working in a busy office setting, ideally within a health, education or voluntary‑sector service
- Strong administrative skills, including accurate record‑keeping, data collation and producing reports
- Ability to build effective working relationships with families, clinicians and multi‑agency partners
- Advanced IT skills across Microsoft Word, Excel, Outlook, Teams and PowerPoint
- Confidence managing sensitive information, prioritising competing deadlines and working both independently and collaboratively
Key details
Hours: Full‑time, 35 hours per week: Monday to Friday, 09:00‑17:00. Flexible working possible.
Salary: £27,040 FTE per annum, plus 6% contributory pension scheme.
Location: Ealing Community sites (Greenford Service Centre, Oldfield Lane South, Greenford UB6 9LB) and occasionally at the Anna Freud office, 4‑8 Rodney Street, London N1 9JH. There will also be some remote working.
Contract type: Permanent.
Next steps
Closing date for applications: midday (12 pm), Wednesday, 7 January 2026. Due to high application volumes, we may close this advert early. Please apply promptly and keep an eye on our future vacancies.
Notification of interview: Shortlisted applicants will be notified no later than Tuesday, 13 January 2026. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Due to the high volume of applications, we will not provide feedback to unsuccessful applicants.
Interviews: Will be held in‑person or remotely on Friday, 15 January 2026.
How to apply: Click the "apply now" button to apply online. We are unable to accept CVs and politely request no contact from agencies.
Questions? Please email recruitment@annafreud.org with any job enquiries, or if you require assistance or experience difficulties when applying. Successful candidate(s) will be asked to evidence their Right to Work in the UK after job offer – we do not hold a sponsor licence and therefore cannot provide visa sponsorship.
Clinical Administrator employer: THE ANNA FREUD CENTRE
At Anna Freud, we pride ourselves on being an exceptional employer dedicated to improving the mental health of children and young people. Our inclusive work culture fosters collaboration and professional growth, offering flexible working arrangements and a supportive environment where you can make a real impact in the community. Join us as a Clinical Administrator and be part of a multidisciplinary team that values your contributions while providing opportunities for personal and career development.
StudySmarter Expert Advice🤫
We think this is how you could land Clinical Administrator
✨Tip Number 1
Get to know the company! Before your interview, dive into Anna Freud's mission and values. Understanding their commitment to mental health and EDI will help you connect your experiences to what they care about.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you articulate your thoughts clearly and confidently when it’s your turn to shine.
✨Tip Number 3
Show your personality! Don’t just focus on your skills; let your passion for supporting children and families come through. Share personal stories that highlight your commitment to mental health and wellbeing.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Clinical Administrator
Some tips for your application 🫡
Get to Know Us:Before you start your application, take a moment to check out our website. Understanding our mission and values will help you tailor your application to show how you fit into our team at Anna Freud.
Be Clear and Concise:When filling out your application, keep it straightforward. Highlight your relevant experience and skills that match the Clinical Administrator role. We love clarity, so make sure your points are easy to read!
Show Your Passion:Let your enthusiasm for mental health shine through in your application. Share why you’re excited about this role and how you can contribute to supporting children and families. We want to see your genuine interest!
Apply Through Our Website:Remember, the best way to apply is through our website. It’s super easy and ensures your application goes directly to us. Don’t forget to hit that 'apply now' button before the deadline!
How to prepare for a job interview at THE ANNA FREUD CENTRE
✨Know the Mission
Before your interview, take some time to really understand Anna Freud's mission and values. Familiarise yourself with their work in mental health for children and young people. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Admin Skills
Be ready to discuss your administrative experience in detail. Prepare examples of how you've managed referrals, coordinated appointments, or maintained accurate records in previous roles. Highlighting your strong organisational skills will be key to impressing the interviewers.
✨Demonstrate Collaboration
Since this role involves working with multi-agency partners, think of specific instances where you've successfully collaborated with others. Share stories that illustrate your ability to build effective working relationships, especially in busy environments.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and how you handle sensitive information. Practice responses that reflect your understanding of safeguarding and EDI policies, as these are crucial in a role supporting vulnerable populations.
