At a Glance
- Tasks: Lead a team of 100 brand ambassadors at exciting live events.
- Company: Join Virgin Media O2, a leader in delivering unforgettable experiences.
- Benefits: Flexible shifts, dynamic work environment, and opportunities for growth.
- Other info: Apply by 18th July with your CV and Covering Letter!
- Why this job: Be part of thrilling events while enhancing your leadership and customer service skills.
- Qualifications: Previous experience in related roles and strong communication skills required.
The predicted salary is between 28800 - 43200 £ per year.
Join us in delivering unforgettable live events as an Assistant Event Manager! If you\'re passionate about music, sport, and comedy and love providing top-notch customer experiences, we want you on our team. You\'ll lead a team of 100 brand ambassadors, ensuring that every event night they go above and beyond for our customers. With a strong work ethic and team-player attitude, you\'ll also assist with day-to-day activities and communications within the team.
To apply for this exciting opportunity, please send your CV and Covering Letter to by Friday 18th July. We look forward to hearing from you!
This exciting role requires flexibility, with a mix of weekday, evening, and weekend shifts shared among the team.
As an Assistant Event Manager, you\'ll have the opportunity to:
• Motivate and lead a team of 100 brand ambassadors
• Establish and maintain relationships with ASG, Client Teams, Partners, and Agencies
• Act as the Duty Event Manager for O2 on Arena event nights and manage ad hoc events for the Client
• Assist with Client ad hoc off-site events (e.g., England Rugby/O2 Academy venues) as and when required
• Deputise for colleagues and management during absence leave when required
• Provide internal feedback and reporting within The O2 Events Team
• Ensure all internal systems are accurate and up-to-date
• Assist ASG with ad hoc promotional events when required
• Assist and participate in non-role related projects required by the Business and/or the Client
• Assist ASG Head Office with booking temporary staff to meet the Client\'s and ASG\'s needs; arrange recruitment drives as required and in line with the requirements of both the ASG and the Client
• Conduct staff appraisals and contribute to them
• Continually seek to improve working practices and processes
• Promote the company\'s ethics and standards in all aspects of the day-to-day role
• Work in a safe and environmentally friendly manner and encourage others to do so
• Provide excellent customer service, ensuring that the service provision exceeds our clients\' demands
• Uphold the company values at all times
Qualifications, Skills, and Experience:
• Previous experience in related roles
• Knowledge of the industry and the Client\'s market sectors
• Strong leadership and mentoring skills
• Excellent communication, organizational, and customer service skills
• Proficiency in Microsoft 365 products
Assistant Event Manager (The O2, Virgin Media O2 Events Team) in London employer: The Ann Savva Group
At Virgin Media O2, we pride ourselves on being an exceptional employer, offering a vibrant work culture that thrives on creativity and collaboration. As an Assistant Event Manager at The O2, you'll not only lead a dynamic team of brand ambassadors but also enjoy opportunities for personal and professional growth in the heart of London’s entertainment scene. With flexible working hours and a commitment to employee well-being, we ensure that every team member feels valued and empowered to deliver unforgettable experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Event Manager (The O2, Virgin Media O2 Events Team) in London
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like The Ann Savva Group who are looking for fresh talent for roles like Assistant Event Manager (The O2, Virgin Media O2 Events Team).
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like The Ann Savva Group and give you a leg up for your Assistant Event Manager (The O2, Virgin Media O2 Events Team) application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Assistant Event Manager (The O2, Virgin Media O2 Events Team) openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Assistant Event Manager (The O2, Virgin Media O2 Events Team) in London
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Assistant Event Manager (The O2, Virgin Media O2 Events Team) role at The Ann Savva Group.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Assistant Event Manager (The O2, Virgin Media O2 Events Team) position at The Ann Savva Group.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of The Ann Savva Group.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to The Ann Savva Group's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Assistant Event Manager (The O2, Virgin Media O2 Events Team).
How to prepare for a job interview at The Ann Savva Group
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at The Ann Savva Group.
