At a Glance
- Tasks: Plan and manage exciting events while ensuring exceptional guest experiences.
- Company: Join Fuller’s, a diverse and welcoming family-friendly pub.
- Benefits: Enjoy discounts on food, tips, and access to health plans and gym memberships.
- Other info: Explore various career paths and enjoy flexible earning options.
- Why this job: Be part of a supportive team that values your individuality and growth.
- Qualifications: Strong communication skills and a passion for event management.
The predicted salary is between 30000 - 40000 £ per year.
Join Fuller’s: Where the true you thrives and diversity is embraced. At Fuller’s we don't just offer jobs, we invite you to celebrate your authentic self. Our four core values – doing things the right way, being part of the family, celebrating individuality and always asking what’s next? – define the essence of who we are.
The Anglers is a family-friendly pub in Teddington, occupying a great spot on the banks of the river. The location is peaceful, but the pub itself can get busy - the food here is extremely popular with visitors.
What we can offer you:
- An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
- Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
- Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
- 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
- A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.
- Discounted hotel stays at hotels in the Fuller’s Family.
- Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
- Healthcare Cash Plan – after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
- Full induction and training.
- The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday.
What we look for in an Event Manager:
- Sales & Revenue Generation
- Respond promptly to all event enquiries (phone, email, in person).
- Convert enquiries into confirmed bookings through effective sales techniques.
- Proactively seek new business opportunities (corporate, private, seasonal events).
- Upsell food, beverage packages, and add-ons to maximise revenue.
- Manage and maintain a strong events pipeline and booking calendar.
- Event Planning & Coordination
- Plan and organise all event details including layout, timings, and requirements.
- Liaise with kitchen and bar teams to create suitable menus and packages.
- Ensure all function sheets and event briefs are accurate and communicated clearly.
- Conduct site visits and client consultations to understand needs.
- Coordinate entertainment, décor, and external suppliers where required.
- On-the-Day Event Management
- Oversee smooth execution of events from set-up to completion.
- Act as the main host/contact for clients during events.
- Ensure high standards of service, presentation, and guest satisfaction.
- Quickly resolve any issues or last-minute changes.
- Customer Experience
- Deliver exceptional, personalised service to all guests.
- Build strong relationships to encourage repeat business and referrals.
- Gather feedback and continuously improve the events offering.
- Administration & Organisation
- Maintain accurate records of bookings, deposits, and payments.
- Ensure contracts, invoices, and terms are clearly issued and followed.
- Work within agreed budgets and financial targets.
- Keep event documentation organised and up to date.
- Team Collaboration
- Work closely with management, kitchen, and front-of-house teams.
- Train and brief staff on upcoming events and service expectations.
- Support overall venue operations when required.
- Marketing & Promotion
- Collaborate on promoting events via social media and local marketing.
- Develop seasonal event ideas (e.g. Christmas, weddings, parties).
- Help position The Anglers as a leading events venue in Teddington.
Assistant Manager E in London employer: The Anglers, Teddington
At Fuller’s, we pride ourselves on being an exceptional employer that champions individuality and fosters a supportive work culture. Located in the picturesque Teddington, The Anglers pub offers not only a vibrant environment but also numerous career development opportunities, generous employee benefits including discounts and healthcare plans, and a commitment to personal growth, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager E in London
✨Tip Number 1
Get to know Fuller’s and The Anglers before your interview. Familiarise yourself with their values and the vibe of the pub. This way, you can show how your authentic self aligns with their family-friendly atmosphere.
✨Tip Number 2
Practice your event management skills! Think of examples where you've successfully planned or executed events. Be ready to share these stories during your chat, as they’ll highlight your ability to deliver exceptional service.
✨Tip Number 3
Don’t just wait for the job to come to you. Reach out to current employees on LinkedIn or social media. Ask them about their experiences at Fuller’s and what they love about working there. It shows initiative and helps you build connections.
✨Tip Number 4
When you apply, do it through our website! It’s the best way to ensure your application gets noticed. Plus, you can explore all the perks we offer, like discounts and growth opportunities, right there.
We think you need these skills to ace Assistant Manager E in London
Some tips for your application 🫡
Be Yourself:At StudySmarter, we believe in celebrating individuality. So, when you're writing your application, let your true self shine through! Share your unique experiences and what makes you a great fit for the Assistant Manager role at Fuller’s.
Tailor Your Application:Make sure to customise your application to reflect the job description. Highlight your skills in sales, event planning, and customer experience that align with what Fuller’s is looking for. We want to see how you can contribute to our family!
Show Your Passion:Express your enthusiasm for the role and the hospitality industry. Talk about why you love working in events and how you can help create memorable experiences for guests at The Anglers. We’re all about passion here at StudySmarter!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling. Plus, it shows you’re keen on joining the Fuller’s family!
How to prepare for a job interview at The Anglers, Teddington
✨Know Your Stuff
Before the interview, make sure you understand Fuller’s core values and how they align with your own. Be ready to share examples of how you've demonstrated these values in your previous roles, especially in sales and customer service.
✨Showcase Your Event Skills
Prepare to discuss your experience in event planning and management. Bring specific examples of successful events you've coordinated, highlighting your ability to upsell and manage client relationships effectively.
✨Be Personable and Authentic
Fuller’s values individuality, so don’t be afraid to let your personality shine through. Share your passion for hospitality and how you build strong relationships with guests to enhance their experience.
✨Ask Thoughtful Questions
At the end of the interview, ask insightful questions about the team dynamics, upcoming events, or how they measure success in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
