Events & Functions Manager

Join Fuller’s: Where the true you thrives and diversity is embraced. At Fuller’s we don’t just offer jobs, we invite you to celebrate your authentic self. Our four core values – doing things the right way, being part of the family, celebrating individuality and always asking what’s next? – define the essence of who we are.

The Anglers is a family-friendly pub in Teddington, occupying a great spot on the banks of the river. The location is peaceful, but the pub itself can get busy - the food here is extremely popular with visitors.

What we can offer you:

• An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
• Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
• Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
• 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
• A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.
• Discounted hotel stays at hotels in the Fuller’s Family.
• Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
• Healthcare Cash Plan – after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
• Full induction and training.
• The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday.

What we look for in an Event Manager:

• Sales & Revenue Generation
  • Respond promptly to all event enquiries (phone, email, in person).
  • Convert enquiries into confirmed bookings through effective sales techniques.
  • Proactively seek new business opportunities (corporate, private, seasonal events).
  • Upsell food, beverage packages, and add-ons to maximise revenue.
  • Manage and maintain a strong events pipeline and booking calendar.
• Event Planning & Coordination
  • Plan and organise all event details including layout, timings, and requirements.
  • Liaise with kitchen and bar teams to create suitable menus and packages.
  • Ensure all function sheets and event briefs are accurate and communicated clearly.
  • Conduct site visits and client consultations to understand needs.
  • Coordinate entertainment, décor, and external suppliers where required.
• On-the-Day Event Management
  • Oversee smooth execution of events from set-up to completion.
  • Act as the main host/contact for clients during events.
  • Ensure high standards of service, presentation, and guest satisfaction.
  • Quickly resolve any issues or last-minute changes.
• Customer Experience
  • Deliver exceptional, personalised service to all guests.
  • Build strong relationships to encourage repeat business and referrals.
  • Gather feedback and continuously improve the events offering.
• Administration & Organisation
  • Maintain accurate records of bookings, deposits, and payments.
  • Ensure contracts, invoices, and terms are clearly issued and followed.
  • Work within agreed budgets and financial targets.
  • Keep event documentation organised and up to date.
• Team Collaboration
  • Work closely with management, kitchen, and front-of-house teams.
  • Train and brief staff on upcoming events and service expectations.
  • Support overall venue operations when required.
• Marketing & Promotion
  • Collaborate on promoting events via social media and local marketing.
  • Develop seasonal event ideas (e.g. Christmas, weddings, parties).
  • Help position The Anglers as a leading events venue in Teddington.