At a Glance
- Tasks: Welcome guests, take orders, and create memorable experiences in a lively pub atmosphere.
- Company: Join the award-winning Inn Collection Group, known for exceptional hospitality.
- Benefits: Enjoy paid breaks, birthday holidays, and 50% off food at our Inns.
- Other info: Work in stunning locations with great career development opportunities.
- Why this job: Be the friendly face that makes every guest's visit special and enjoyable.
- Qualifications: Passion for customer service and a positive attitude are essential.
The predicted salary is between 1040 - 1248 £ per month.
What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do. The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, and honesty, all with the goal of Making People Happy.
How we say thank you!
- Celebrate your birthday with an extra paid holiday.
- Build your future with support from our Lead-Inn development program.
- Take the time you need to rest and recharge; Paid Breaks are on us.
- Enjoy 50% off food at any of our Inns.
- Relax with a stay at any of our Inns during January, February, and March for just £1.
- Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
- Experience a spontaneous trip away with £50 on same day bookings.
- It’s not just for you—your loved ones can enjoy 15% off bed and breakfast too!
- 24/7 confidential support is always there when you need it with our Employee Assistance Programme.
- Tronc (that’s tips to me and you).
- Contribute to a company that gives back through our Give-inn back scheme.
- Join an award-winning team recognised as the Best Pub Employer at the Publican Awards.
The Angel Inn, Bowness, is perched above Lake Windermere, offering stunning views of the fells and surrounding countryside. Its elevated position makes it a standout destination, perfect for those looking to take in the breathtaking beauty of the Lake District.
You’ll Fit Right Inn
As a member of our Front of House team, you are the first smile that welcomes guests and the friendly face that ensures their experience is warm and memorable from start to finish. Your positive attitude, attentiveness, and passion for hospitality make our Inn a welcoming place for every visitor. Whether greeting guests, taking orders, serving dishes from the kitchen, or recommending a drink from our selection, no two days are the same on the front line. Your professionalism and enthusiasm create a lively and enjoyable atmosphere, making our Inn a place guests love to visit, and our team loves to work! If you thrive in a fast-paced environment, have a passion for customer service, and are committed to delivering exceptional experiences, we think you’ll fit right inn…
Front of House Team Member employer: The Angel Inn
The Angel Inn Ferndown is an excellent employer, offering a supportive team environment where you can thrive as a Chef de Partie. With competitive pay, tips, and the option for live-in accommodation, we prioritise your work-life balance while providing ample opportunities for professional development in a busy and dynamic kitchen setting.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Member
✨Tip Number 1
Get to know the company! Before your interview, check out The Inn Collection Group's values and culture. This way, you can show how your own vibe matches theirs, making it clear that you're not just looking for any job, but this job.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate or in front of the mirror. Focus on showcasing your passion for hospitality and how you can contribute to creating that warm atmosphere they’re after.
✨Tip Number 3
Dress to impress! Make sure you look smart and presentable for your interview. A polished appearance shows that you care about the role and are ready to represent the Inn’s welcoming vibe right from the start.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Front of House Team Member
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for hospitality and how you can contribute to our warm atmosphere.
Tailor Your Application:Make sure to tailor your application to the Front of House role. Highlight any relevant experience in customer service and how you embody our core values of respect, warmth, and honesty. This will help us see why you’d fit right inn!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at The Angel Inn
✨Know the Company Values
Before your interview, take some time to familiarise yourself with the core values of The Inn Collection Group. They prioritise respect, customer focus, warmth, and honesty. Think about how you can demonstrate these values through your past experiences in hospitality.
✨Show Your Passion for Hospitality
During the interview, express your enthusiasm for working in a fast-paced environment and your love for customer service. Share specific examples of how you've gone above and beyond to create memorable experiences for guests in previous roles.
✨Prepare for Role-Specific Questions
Expect questions that relate directly to the Front of House role. Be ready to discuss how you would handle various scenarios, such as dealing with difficult customers or managing busy periods. Practising these responses can help you feel more confident.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You might ask about the team culture, opportunities for development, or what a typical day looks like for a Front of House team member.
