At a Glance
- Tasks: Lead daily operations in our vibrant restaurant and bar, ensuring exceptional guest experiences.
- Company: Join a dynamic team at Vintry Kitchen and Mercer Roof Terrace.
- Benefits: Competitive pay, flexible hours, and opportunities for growth in the hospitality industry.
- Other info: Perfect for those who thrive in fast-paced environments and love working with people.
- Why this job: Be a key player in creating memorable dining experiences and inspiring your team.
- Qualifications: 2 years' experience in hospitality, with supervisory skills and a passion for food and drink.
The predicted salary is between 25000 - 30000 £ per year.
We are looking for a committed and hands-on Food & Beverage Supervisor to lead daily operations across our restaurant, bar, afternoon tea, and events services. You will ensure exceptional guest experiences, maintain high service standards, and inspire the team to deliver outstanding hospitality.
About the Role
- Supervise daily F&B operations, including breakfast, lunch, afternoon tea, dinner, bar service, and events.
- Lead, motivate, and support the team to consistently deliver exceptional guest service.
- Ensure compliance with service standards, SOPs, health & safety, food hygiene, and allergen procedures.
- Coordinate with kitchen, events, and front office teams to ensure seamless guest experiences.
- Oversee outlet preparation, stock control, POS operations, cash handling, and end-of-shift procedures.
- Handle guest feedback and resolve issues professionally and efficiently.
- Drive revenue through effective upselling and strong product knowledge.
- Support inventory management, stocktakes, and operational reporting.
- Maintain high standards of cleanliness, presentation, and equipment care across all F&B areas.
Training and Qualifications
- A basic WSET in Wine & Spirits would be beneficial.
Functional Skills, Knowledge and Experience
- A minimum of 2 years' experience in an establishment of a similar standard, including at least 1 year in a supervisory or managerial role.
- Good knowledge of classical and modern cuisines and wines.
- Good knowledge of condiments and accompaniments.
- Good knowledge of cocktails, spirits, and other beverages.
- Possesses a strong sense of accountability, ownership and responsibility.
- Competent in all setup procedures and service skills as outlined in the main duties and responsibilities.
Social Skills and Experience
- To possess the ability to communicate with guests and staff in order to project a positive image of the Vintry Kitchen and Mercer Roof Terrace.
- The ability to maintain hotel standards of work under pressure.
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK.
Food & Beverage Supervisor in London employer: The Ampersand Hotel Limited
Join our vibrant team at Vintry Kitchen and Mercer Roof Terrace, where we prioritise exceptional guest experiences and a supportive work culture. As a Food & Beverage Supervisor, you will benefit from ongoing training and development opportunities, ensuring your professional growth in a dynamic environment that values teamwork and high service standards. Located in a bustling area, our establishment offers a unique chance to thrive in the hospitality industry while enjoying the perks of working in a lively and engaging atmosphere.
Contact Details:
The Ampersand Hotel Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Supervisor in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Ampersand Hotel Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Ampersand Hotel Limited
Don't be shy about reaching out to The Ampersand Hotel Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food & Beverage Supervisor in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Ampersand Hotel Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Ampersand Hotel Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
