SAF-IS Regional Program Specialist Mobile

Serves as part of the Hero Care Center Contingency Team. Acts as the first line of supervision and support to provide casework expertise and manage volunteers and other staff members during surge situations and disaster responses. Supports Disaster Cycle Services (DCS) as necessary in accordance with the DCS COOP SAF responsibilities. Maintains deployment readiness at all times by completing medical requirements, clearance requirements and by completing ongoing training requirements to maintain proficiency with casework and relationship management. * Assists the SAF-IS Regional Manager and/or Director in building strong relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions.* Establish and maintain effective command relationships during deployment.* Recruits and trains volunteers in the delivery of SAF and IS U.S. programs and services. This may include volunteers for Red Cross Training Services, Disaster Cycle Services and providing support to Armed Forces Blood Services depending on location.* Supervises volunteer staff in their daily work responsibilities.* Assigns and supervises volunteers during surge situations for the Hero Care Center.* Completes required training to ensure competency in the performance of all call center responsibilities to include intake, verification and delivery of emergency messages between service members and their families and other services as needed.* Required to provide casework services for the Hero Care center remotely to ensure continued competency.* Required to support the Hero Care Centers on short notice during surge or disaster situations. This support may be on site or remote as appropriate. Must also respond to periodic readiness drills.* Serves as SME, assigns responsibilities to volunteers and manages volunteer caseworkers during surge situations and disaster responses.* Deployment Familiarization Training on military culture and protocols, command relationships, do’s & don’ts while deployed and scenario-based situations.* Advanced leadership training and advanced casework training must be completed.* All trainings must be recertified annually to ensure continued readiness* Once activated for deployment, staff will meet regularly with senior leadership to ensure readiness and ability to backfill OCONUS SAF-IS Mobile positions as needed.* Additional training with site specific scenarios with the current staff members at their deployment location is required.* Additional deployment medical requirements must be met.* Must obtain a no-fee passport prior to deployment and a Department of Defense Common Access Card (CAC) upon arrival.* Completes all trainings and requirements to maintain casework proficiency, to include working shifts and participating in readiness drills.* Responds to emergency, surge and disaster situations, as needed.* **Adaptability:** Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present.* **Independent Problem Solving:** Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and up with actionable solutions* **Teamwork:** Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission.* **Servant Leader:** Successful candidates must be leaders who out others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances.When you choose to be a force for good, you’ll have **mentors who empower your growth** along a purposeful career path. You **align your life’s work with an ongoing mission** that’s bigger than all of us. As you care for others, you’re **cared for with generous compensation and benefits**. You **join a community that respects who you are** away from work as much as what you do while at work. #J-18808-Ljbffr